Olive, we're sorry to hear you weren't satisfied after using Tomcat Glue Traps and we appreciate your feedback. Contact us here for assistance with our product guarantee: https://tinyurl.com/ydb2q8sn

We're sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol) and appreciate your feedback. It is possible that the rodent did not sick to the trap because it is no longer sticky due to dust/debris or they didn't walk fully across it and that is what caused it to flip! We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

We're sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback. Pests did not walk across the glue trap to stick to it. Move the glue trap to a new location (i.e. along walls) where pests will most likely travel or cross over them. If possible, block passageways to force pests to walk over the glue trap. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

We're sorry to read about your disappointment with Tomcat Glue Trap Rat Size and appreciate your feedback. This can happen if the trap is no longer sticky due to dust/debris. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.