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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
870 ratings870 reviews
  1. 5 stars81% (702)
  2. 4 stars14% (120)
  3. 3 stars2% (14)
  4. 2 stars1% (7)
  5. 1 star3% (27)

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Showing 761-770 of 870 reviews
Dec 2, 2025
Reviewer name: Lg fan
1 out of 5 stars
1 out of 5 stars review

Instructions

No instruction other than installation and how to use an app to operate a freaking fridge? Really? No results found. I guess my food will go bad while trying install an app!

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
reply from Samsung Care

Greetings! I can see how the situation might feel overwhelming, especially when you’re expecting quick guidance and end up feeling stuck instead. Even though the manuals are available online and the installation guide directs you to them, it’s completely natural to feel thrown off when the process doesn’t flow the way you expect. From our side, we want the experience to feel clear and straightforward. Since you’ve already reached the product page, the user manual is just a scroll away. You deserve an easy path to the information you need, and I’m here to make that part smoother for you. I have shared the user manual link below for you to use. https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151472012 to help our team pull up your information. Leo

Oct 23, 2025
Reviewer name: ed Pruna
5 out of 5 stars
5 out of 5 stars review

besspoke refrigerator

[This review was collected as part of a promotion.] advance features of the ref was amazing and fun, although some function still trying to figure it out, like why pitcher not filling up.

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
Dec 19, 2025
Reviewer name: Mani
5 out of 5 stars
5 out of 5 stars review

Awesome Refrigerator!!!

[This review was collected as part of a promotion.] This refrigerator does the job but we love the Family Hub. Especially the calendar, screen saver with family photos, saving recipes and so much more.

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
Dec 16, 2025
Reviewer name: Mwt33953
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I received our new Samsung Bespoke Refrigerator yesterday and wow! It not only looks great in our kitchen, and it is packed with so many wonderful features that I never knew we needed....until now!

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
Aug 30, 2025
Reviewer name: Jcroft329
5 out of 5 stars
5 out of 5 stars review

Worth every penny!!

[This review was collected as part of a promotion.] The refrigerator is as functional as it is beautiful. It's very spacious. I live the beverage center and the ice compartment.

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
May 28, 2026
Reviewer name: Crp1
5 out of 5 stars
5 out of 5 stars review

Happy chill

[This review was collected as part of a promotion.] Features and capacity are good. In door beverage center was clinching factor. In freezer simple ice maker a solid design.

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
May 22, 2026
Reviewer name: The election guy
5 out of 5 stars
5 out of 5 stars review

Perfect item

[This review was collected as part of a promotion.] I wasn't worried about the refrigerator first but then after I purchased it I figured it was a really Best Buy So far for the cash I got it's the best product on the market thanks Samsung

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
Sep 25, 2025
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

not worth the price!

We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
reply from SEA Care

Good day, We understand the importance of a working refrigerator in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your fridge. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung ice maker is not working (Please choose what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John

Apr 13, 2026
Reviewer name: rorobu
5 out of 5 stars
5 out of 5 stars review

great features

I really love the new features. I've been recommending it to all my friends

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387
May 20, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Great Frig

Really nice, especially the touchscreen. good capacity and conveniences as well

Review from Samsung US
Helpful?2CK60EXNHG9V15498910387