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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
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4.5 out of 5 stars
stars
2,526 ratings897 reviews
  1. 5 stars76% (1,915)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 61-70 of 897 reviews
Dec 2, 2023
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Try another brand

The first time trying them, woke up with a wet bed. Will be returning them.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Cindy. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Apr 10, 2022
Reviewer name: sharon hill
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

not the quality i expected

need to return not sized right

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Sharon. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Feb 27, 2026
Reviewer name: AnnieT
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

Bought for my father in law. He said it was uncomfortable. Returned it.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Mar 10, 2026
Reviewer name: LadyDi
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cheaply made

These are poorly made and do not do the job!

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 8, 2026
Reviewer name: Bob
1 out of 5 stars
1 out of 5 stars review

Poor redesign

The redesign is terrible. Do not buy!

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Bob Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jun 11, 2026
Reviewer name: JOE
1 out of 5 stars
1 out of 5 stars review

THEY LEAK

THEY ARE NOT AS ABSORBANT AS THEY USED TO BE AND ARE NOT MARKED INSIDE TO SHOW THE BACK FROM THE FRONT. THEY USED TO BE MUCH BETTER QUALITY. WILL LOOK FOR A MORE ABSORBANT BRAND.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 7, 2022
Reviewer name: k44
1 out of 5 stars
1 out of 5 stars review

Not as comfortable as they use to be.

I wear the L/XL. I really liked the old members mark underwear. They did the job and were very comfortable. The new improved sizing underwear tends to bunch up and is very uncomfortable.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 3, 2024
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Choice of color

wish they also had in the gray, like used to. these are better because larger. The gray looked better if accidentally shown at a doctors office etc/.

Helpful?6B08GMGCUQPT15496411032
Feb 28, 2022
Reviewer name: unhappy
1 out of 5 stars
1 out of 5 stars review

Still inferior quality product

I used to use these diapers for my husband for years...Sams upgraded for the worst...too small even XL...awful...please bring back the old members mark mens diapers...

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning. We are sorry to hear about your husband’s experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 17, 2022
Reviewer name: Nanak
1 out of 5 stars
1 out of 5 stars review

Poor quality

These use to fit my husband without issue. Apparently a different manufacturer because what is being sold now is too narrow in the groin area and uncomfortable per husband.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.