Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,527 ratings897 reviews
  1. 5 stars76% (1,916)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

Member photos

  • +36 images
Sort by |
Showing 171-180 of 897 reviews
Sep 28, 2021
Reviewer name: bd073
1 out of 5 stars
1 out of 5 stars review

You ruined a great product

I bought these a couple of months ago for my husband who is a double amputee. The old product sizing was perfect, but the new S/M product is awful. Poor fit. The old product S/M fit up to 38" and fit him perfectly. The new S/M is up to 37" and rolls around his waist and just doesn't fit well. I tried the l/XL and they are now too big and roll as well. Please go back to the old product sizing.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for your husband. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 12, 2021
Reviewer name: Andee
3 out of 5 stars
3 out of 5 stars review

Overnite Mem Mark disposable underwear for men XL

My husband needs the nighttime absorbency underwear. Daytime ones leak at night. He needs XL or at least L-XL. Do you make nighttime disposable underwear by Members Mark? We formerly had to drive to the Peoria store off 83rd Avenue to purchase what he needed. Very disappointed in changes.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Andee. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 30, 2021
Reviewer name: Con
1 out of 5 stars
1 out of 5 stars review

the XL is way to small ....

My husband had a health event that left him paralyzed on one side. He used to be able to pull up the old Members Mark just fine. Now its really difficult. Could this product be offered in an extra extra large? The incontinent products is why I came to Sams Club in the first place years ago. Now your sending me off to try other products that can work for my husband.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us Con. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Apr 2, 2025
Reviewer name: maxienne
2 out of 5 stars
2 out of 5 stars review

Stick to Depends!

Usually use Depends, Thought I'd save a few bucks by trying out the store brand, HUGE mistake. They are not as absorbent as Depends, and very often have to discard them before the day is up, So, in effect, they end up costing MORE than Depends. I would have returned them to the store after using the first couple of them, but... the store is an hour away and it's certainly not worth the time, effort and gas to do the return. Oh well, live n learn, (As an aside, I find the Members Mark French Roast coffee beans more than worth its price, which is why I considered giving the diapers a shot)

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory.. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 22, 2021
Reviewer name: JPrice
1 out of 5 stars
1 out of 5 stars review

Recent size change makes these unusable

I have been using the extra large underwear very satisfactorily for a long time. The new large/extra large size is totally unacceptable. I have a problem getting them on and once they are on, they are very uncomfortable. My size does not place me near the top of the quoted range for the underwear. This product is WAY undersized.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning JPrice..We appreciate you contacting us. So sorry that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 21, 2025
Reviewer name: Wally
2 out of 5 stars
2 out of 5 stars review

Splitting

I have used these for about two years and have been pleased with them until recently. The left side of the underware have been splitting up to the top which is a little stronger. I feel funny trying to keep them tigether all day. I hope the manufacturer is aware of this problem and has taken steps to fix the situation. As of now i have recommended them to others but am starting to worry. I have had about 25 percent of this box split

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jan 17, 2023
Reviewer name: JD
5 out of 5 stars
5 out of 5 stars review

I expected less

I’ve been ordering another brand for a while now with good luck. Well my usual brand is out of stock and I had less then I thought so I ordered this just to get me by and I will say these are great. I’ve had instances where my full bladder had decided to empty itself and these did not overflow. The only downside is they don’t dry up as well as my usual brand. All in all I’ll order again.

Helpful?6B08GMGCUQPT15496411032
Sep 5, 2025
Reviewer name: Gene
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not well fitting

Do not fit a large man. Will not buy again.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning , Gene We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 25, 2023
Reviewer name: Celestine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy

Husband wears them after prostate removal and he says they are very comfortable

Helpful?6B08GMGCUQPT15496411032
Apr 30, 2023
Reviewer name: Phyllis
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

work well

Work well, fit imperfect but satisfactory.

Helpful?6B08GMGCUQPT15496411032