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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,527 ratings897 reviews
  1. 5 stars76% (1,916)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 161-170 of 897 reviews
Jan 17, 2023
Reviewer name: JD
5 out of 5 stars
5 out of 5 stars review

I expected less

I’ve been ordering another brand for a while now with good luck. Well my usual brand is out of stock and I had less then I thought so I ordered this just to get me by and I will say these are great. I’ve had instances where my full bladder had decided to empty itself and these did not overflow. The only downside is they don’t dry up as well as my usual brand. All in all I’ll order again.

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Jan 21, 2025
Reviewer name: Wally
2 out of 5 stars
2 out of 5 stars review

Splitting

I have used these for about two years and have been pleased with them until recently. The left side of the underware have been splitting up to the top which is a little stronger. I feel funny trying to keep them tigether all day. I hope the manufacturer is aware of this problem and has taken steps to fix the situation. As of now i have recommended them to others but am starting to worry. I have had about 25 percent of this box split

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Nov 12, 2021
Reviewer name: Andee
3 out of 5 stars
3 out of 5 stars review

Overnite Mem Mark disposable underwear for men XL

My husband needs the nighttime absorbency underwear. Daytime ones leak at night. He needs XL or at least L-XL. Do you make nighttime disposable underwear by Members Mark? We formerly had to drive to the Peoria store off 83rd Avenue to purchase what he needed. Very disappointed in changes.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Andee. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 11, 2021
Reviewer name: upset
1 out of 5 stars
1 out of 5 stars review

everyone deserves a refund.

the sizes are misstated yet you keep selling it. now you send an email and admit you know but keep selling to people who already suffer from a medical condition. why shouldn't we bring a class action been on hold for over 30 min to try to speak to you

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Oct 16, 2021
Reviewer name: Shana
1 out of 5 stars
1 out of 5 stars review

HATE THE NEW STYLE

I'm not sure why they changed the design of these when they were great to begin with. With the new style the sizing is way off (fit almost like thongs), barely hold anything & leak badly. I will not be buying these anymore unless they go back to the old design & we purchased these a lot. I am sad we have to pay more for the name brand but what is the point of spending anything on these when they do not work well at all? Let us know if you go back to the old design & we will happily buy them again & again.....until then we will NOT be purchasing these anymore which is very disappointing!

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Shana. Please reach out to our Customer service line at 888-301-0332. We will be happy to refund this recent purchase and help in finding the best size for you.

Oct 12, 2021
Reviewer name: Caz
1 out of 5 stars
1 out of 5 stars review

New changes are horrible

One of the reasons I have a membership was to get these for my disabled son. I don't know why the design changed, but they are horrible now. My son has a 38" waist and the Lrg/XL size now are too tight and uncomfortable. They leave red marks on his waist so there is NO WAY these fit up to a 59" like advertised on the box. They now also leak between the legs in the back and they never used to. Terrible redesign choice.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Caz. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations for your son. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332 so that we may discuss your feedback more and offer other options. We might be able to reach out to the manufacturer for other product suggestions for your son.

Sep 6, 2021
Reviewer name: rob39
1 out of 5 stars
1 out of 5 stars review

Doesn't fit at all

I have been buying these for my husband for quite some time now. Just opened the new box and can't even get them all the way up on him. This has really left us in a bind as we are homebound and order these. I can't just run out for more. The S/M size might fit a child or really skinny adult. Beware if you have been buying these. They are no where near the same.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 24, 2021
Reviewer name: Catherinepcs
1 out of 5 stars
1 out of 5 stars review

They've changed!

I have bought my husband Member's Mark brand underwear for years. The last time I bought them I noticed that the box was smaller, but assumed it was just the packaging. No, this new version is totally useless to us. Less protection and they look like they were made for a child even though we bought the L/XL ones like usual. And to make matters worse, I bought two boxes of these! Not happy, not one little bit.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Thank you for your feedback Catherine. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Feb 24, 2025
Reviewer name: DLM
5 out of 5 stars
5 out of 5 stars review

GOOD FIND

I was iniyially skeptical of t y e quality & effectiveness of this product since ive always used DEPENDs. However, I was pleasantly surprised...i actually like these BETTER than the other brand. They FIT better...provide better 'coverage'...and are just as comfortable if not more so. Best? Much LESS EXPENSIVE than the other brand.

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May 1, 2025
Reviewer name: FBI 039
5 out of 5 stars
5 out of 5 stars review

Better than Depends

Recently had surgery that temporarily requires myself using a diaper for bladder leakage, nothing heavy but a nonsense. I'm 5'10" and weigh 204 lb. with a 35/36" waist. Tried Depends as readily available at the supermarket and drug store and they worked okay with only problem being the weren't great at making urine odor, these are 100% better at that and they ate also more comfortable like wearing regular underwear, no leakage and I find wearing a pair of my regular boxer shorts over them adds a more comfortable and undetectable diaper plus about 60% of what I was paying for Depends, highly recommend

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