Hello Luv2Shop, We know how much a well-balanced design contributes to making daily use feel simple and seamless. Refrigerator designs often balance exterior aesthetics with internal components such as ice makers, water storage, and multi-compartment access, which can influence how space is allocated inside the unit. Features like internal water dispensers and flexible storage areas are designed to support a streamlined exterior, though we understand preferences can vary depending on how you use the appliance. Feedback about storage accessibility, ease of cleaning, and overall appearance is valuable in shaping how future designs evolve. If you need to reach us again, please have reference number 1152540415 ready. Your trust in Samsung means a great deal to us. Nicole Samsung Care

Hi Gelatinouscube, We’re glad to hear the refrigerator was working great and that you were very happy with it initially, and it’s certainly concerning to see it no longer working as expected. Feedback like this highlights how important reliable performance and timely support are, especially when a product that was initially working well stops meeting expectations. Since service has already been involved, we can take a closer look at the full service history and help walk you through the available options. There are a few other ways to connect with us, please contact us through whichever channel works best for you below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) For your records, here is your reference number: 1152513638. We appreciate your feedback. Meneleo Samsung Care

Hello Mcdizzle, That brings a valid point into focus around having dependable performance and features that align with everyday expectations. Wi‑Fi performance and connected features on refrigerators are designed to remain consistent when the setup, pairing steps, and network conditions are properly aligned, and reviewing the correct setup flow can often help stabilize that connection. This guide provides troubleshooting steps for connection setup and stability. https://www.samsung.com/us/support/answer/ANS10001624/ If the connection behavior continues after reviewing these steps, connecting with Samsung Care can help us take a closer look at what’s happening and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152494336. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care