I’m disappointed with my Bespoke AI Laundry machine. I had high expectations, but the performance has been frustrating. The AI Wash+Dry feature, which is supposed to automatically detect load size and moisture levels, consistently falls short. It often leaves my clothes damp, even after long cycles. I’ve had to run additional dry-only cycles—sometimes up to 1.5 hours—and clothes are still not fully dry. I’ve checked the filters and everything is clean, so that’s not the issue. At this point, it seems only suitable for very light loads like socks and underwear. Definitely not what I expected from a premium appliance marketed as “intelligent.”

[This review was collected as part of a promotion.] Great 5* product for a certain users. I am giving it 3 stars cause the installation team didn't do a full installation.. They were not only under prepared for the dryer vent but, also took the plugs that are supposed to cover the holes that are left after the moving bolts are removed. Now I expect there would be more frequent maintenance as more dust goes into the system... One thing you will love is the Lint catcher and how easy it is to clean it.👌🏽 The part specific users: This machine is an all in one where you have to wait till one full cycle is done. Where traditional washer dryer dual set you can run parallel cycles which makes it overall faster. The compensation point is you can run it and forget it and it will do the full task for you. So if you are going to go away after letting the washer run, with this machine you will never have fault smelling clothes. If you are a family or a person that gets your laundry done in one go waiting on site.. This will definitely frustrate you. Me I love it cause as long as I do laundry every week it's the best laundry machine I ever encountered...

[This review was collected as part of a promotion.] If you would've told me 5 years ago that there would be an all-in-one washer and dryer that actually worked, I wouldn't believe you. Not only does this work really well, but it is loaded with bells and whistles that actually make me look forward to doing laundry. Being able to play music or videos on my washing machine is amazing in itself, but having a single unit that washes, dries, automatically dispenses detergent and softener, and also uses AI to learn my usage and adjust accordingly is as good as it gets. It's so convenient to be able to throw my laundry in and start a cycle, and then go run errands without having to plan time in between to transfer my clothes to the dryer. This is a must have for people on the go who also love tech.

[This review was collected as part of a promotion.] I have had the washer dryer combo for a few days now. It is awesome to not have to switch the cloths from washer to dryer. Put the load in and in about 2 hours the clothes are done. The notifications on the phone are nice too. You can even pull up music or a youtube video on the console.

[This review was collected as part of a promotion.] Both my wife and I share the poor habit of starting a washing cycle and then forgetting about laundry and finding damp clothes that have sat in the washing machine a day or two later. On several occasions, she didn't like how the wet clothes smelled and redid the wash cycle. What a complete waste of water, time, and detergent! So when this became available, it was a no brainer to try it out. Now we can pop in a load at the end of the day before go to bed or when we wake up before going to work and it has made doing laundry so much more seamless and efficient. Although this is my first washer/dryer combo, from the reviews i read with other units, the duration of both cycles was in excess of 5-6hrs. Samsung has figured this out and we were able to run a combo wash in under 2 hours. Of course, on faster more economic modes, the clothes do not become bone dry like on a dedicated dryer unless you increase the settings. I love the customizability that I have to adjust load settings depending on what I'm washing, specifically the difference between normal clothes and washing bedding. This way I can have customized runs for specific things and adjust dry time, or adjust load heaviness. I spent a lot of money on my sheets and I feel that they are being better cared for with this level of customization. I also love the super speed run, as there have been rare instances where I need to wash one particular item and feel bad using a normal wash cycle for it. Now I can customize it to my needs. It is also awesome that you can preload detergent and softener for the machine to administer based on your needs. I think this really allows you to make laundry less of a chore. As trivial as this may sound, I absolutely love building a smart home. It brings joy to me when my Samsung computer monitor or my Samsung TV notifies me while I'm working or watching TV that my laundry load has completed. It is awesome to be able to assess what stage your laundry is in on the smart things app. This unit is also my secondary laundry in my house situated on the third floor next to our gym and our kids rooms. I have a normal separate washer/dryer in our true laundry room, and i find myself coming to this machine instead. The incredible technology that saves us steps/time wasted on chores is worth every penny.

[This review was collected as part of a promotion.] Wow is all I can say! This is by far one of the best inventions I've run across in a long time. I downloaded the smart things app and it makes it much easier. The fact that you don't have to fill the detergent and fabric softener everytime is also a plus! Also not having to switch the clothes every load makes it nice. It has saved me so much room in my laundry room. The AI touchscreen also makes a huge difference when selecting load sizes and temperature settings. Having the automatic laundry dispenser below is also a very big plus to this machine. I absolutely recommend this product!

[This review was collected as part of a promotion.] Been using this for 2 weeks now. I chose the vented model because it supposedly does not have the drying issues that the vented model has. So car so good. Drying has no issues and loading things one time for both washing and drying is saving lots of time and hassle. The ability to control the wash and dry cycles and set spin cycles and drying levels from the app is a big plus

[This review was collected as part of a promotion.] My family and I are truly grateful for this amazing product. The Bespoke Vented AI Laundry Combo has completely transformed how we do laundry. One of the best features is that we no longer have to remember to add detergent or softener no more accidental overspills or forgetting to refill. It handles everything automatically. All we have to do is toss in our dirty laundry, select a wash mode, and get back to our daily lives. Once the cycle is complete and the clothes are dry, the machine even opens up on its own! With our busy schedules, there were so many times when we’d forget to move a load from the washer to the dryer, only to end up rewashing. That’s no longer a problem. This combo unit takes care of the entire process seamlessly. The AI features are impressive, especially the steam options, which leave clothes feeling fresh and wrinkle-free. It’s also incredibly quiet no more loud rattling or “dancing” across the floor while drying. The weight of the unit makes sense now; it’s built solid and runs so smoothly. Overall, this is a great product and a smart buy. If you want convenience, efficiency, and peace of mind when it comes to doing laundry, the Bespoke AI Combo is worth every penny.

[This review was collected as part of a promotion.] I really love both the washer and the dryer. I appreciate the washer has a deep fill, but wish it had a spin only feature. Overall they have many options and they look nice in my space. I woukd recommend to my friends and family

[This review was collected as part of a promotion.] The Samsung Bespoke Vented AI Laundry Combo has been a game changer for laundry in my home already. It is packed with cool features designed to make laundry faster, easier, and more efficient. First of which is its impressive capacity that allows for large loads or large bulk items that saves my family a ton of time. Then it's AI OptiWash & Dry, which automatically adjusts wash and dry settings for optimal results means I don't have to spend the time to figure out what's best. I love the Flex Auto Dispense System that precisely measures detergent use. No more worrying if I added enough detergent or too much soap! Overall, the Samsung Bespoke AI Laundry Combo is already a stylish, smart, and efficient addition to my home that is making my laundry super easy.