Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
Back to item details
4.5 out of 5 stars
stars
2,527 ratings897 reviews
  1. 5 stars76% (1,916)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

Member photos

  • +36 images
Sort by |
Showing 71-80 of 897 reviews
Apr 7, 2022
Reviewer name: k44
1 out of 5 stars
1 out of 5 stars review

Not as comfortable as they use to be.

I wear the L/XL. I really liked the old members mark underwear. They did the job and were very comfortable. The new improved sizing underwear tends to bunch up and is very uncomfortable.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Apr 7, 2022
Reviewer name: jrg0607
1 out of 5 stars
1 out of 5 stars review

fit is awful

Leg holes are enormous and the rise is strange. I have special needs twin boys and name brand s/m fit great but cost is high. I thought Sam’s Club would be of similar quality but these are awful.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Jul 11, 2021
Reviewer name: Nils
3 out of 5 stars
3 out of 5 stars review

Not the same as before

Just purchased the new version of this product for my Dad, and he says they do not fit as well as the previous style did. He says the waistbands are tighter then before and just not comfortable. Will have to try another brand.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Afternoon Nils . We appreciate your feedback regarding your dad's experience with the upgraded Protective Underwear designed to fit and feel more like real underwear. We have adjusted our size guides to include our new size offerings, which may allow you to find an even better fit. If you are on the tail end of any range, consider sizing up. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 17, 2022
Reviewer name: Nanak
1 out of 5 stars
1 out of 5 stars review

Poor quality

These use to fit my husband without issue. Apparently a different manufacturer because what is being sold now is too narrow in the groin area and uncomfortable per husband.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 20, 2023
Reviewer name: concon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not his style

When you pull it out of the package and open it it is hardly identifiable. My husband refused to wear it. This is probably a good product for a bedridden person but not for someone using it for occasional accidents. It is more like a giant diaper.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 19, 2023
Reviewer name: Heebs
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good

Wanted these to work for my dad but they just didn't. Material feels cheap & flimsy. Elastic at the leg opening is not secure & allow for ball droppage lol & leaky pee.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning! Our apologies for this occurrence. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 9, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product, exellent value

Arrived next day! Great product. Used to carry it in our local Sam's Club, but haven't had them in stock for a couple of years. So glad I can order them online! My hubby uses X/L and they fit great. Good value for the money.

Helpful?6B08GMGCUQPT15490163998
Mar 23, 2024
Reviewer name: Mar
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great deal

The padding is wider than the namebrand maybe not quite as thick but it’s wider, which is a big plus I will continue to use them versus the namebrand great value for the price

Helpful?6B08GMGCUQPT15490163998
Nov 23, 2021
Reviewer name: Margo48
1 out of 5 stars
1 out of 5 stars review

Way to small.

My husband and I have been using member's mark incontinence underwear L-XL for years.These new ones don't fit at all.I'm under 200lb and they are small.Please bring the old one's back,or make these the right size.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Hi Margo! We appreciate you contacting us. We’re disappointed to hear that your husband's recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 11, 2024
Reviewer name: AgronomicDon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

They're O.K., just a little spilled glue...

They serve the purpose, but that's about it. The glue used in the manufacturing of these was not applied well. I have to peel the right leg opening apart on each pair to get them on. It's where they misapplied the glue that holds the absorbent pad on.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning . So sorry for this occurrence . If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!