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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
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4.5 out of 5 stars
stars
2,510 ratings892 reviews
  1. 5 stars76% (1,904)
  2. 4 stars12% (313)
  3. 3 stars5% (115)
  4. 2 stars2% (61)
  5. 1 star5% (117)

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Showing 71-80 of 892 reviews
Feb 28, 2022
unhappy
1 out of 5 stars review

Still inferior quality product

I used to use these diapers for my husband for years...Sams upgraded for the worst...too small even XL...awful...please bring back the old members mark mens diapers...

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your husband’s experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 7, 2022
k44
1 out of 5 stars review

Not as comfortable as they use to be.

I wear the L/XL. I really liked the old members mark underwear. They did the job and were very comfortable. The new improved sizing underwear tends to bunch up and is very uncomfortable.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 23, 2024
Mar
5 out of 5 stars review

Verified Purchase

Great deal

The padding is wider than the namebrand maybe not quite as thick but it’s wider, which is a big plus I will continue to use them versus the namebrand great value for the price

Helpful?6B08GMGCUQPT15490163998
May 9, 2023
Linda
5 out of 5 stars review

Verified Purchase

Good product, exellent value

Arrived next day! Great product. Used to carry it in our local Sam's Club, but haven't had them in stock for a couple of years. So glad I can order them online! My hubby uses X/L and they fit great. Good value for the money.

Helpful?6B08GMGCUQPT15490163998
Nov 4, 2021
Just Jian
1 out of 5 stars review

RUNS SMALLER

They are not improved in the least!!! Run smaller and won’t work for our needs any longer. Won’t buy again!! If it ain’t broke, don’t fix it!!!! Sam’s better find another brand to carry or find someone else to make their brand. New one SUCKS!!

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 3, 2024
Paul
5 out of 5 stars review

Verified Purchase

Choice of color

wish they also had in the gray, like used to. these are better because larger. The gray looked better if accidentally shown at a doctors office etc/.

Helpful?6B08GMGCUQPT15490163998
Aug 13, 2022
QuAnne
5 out of 5 stars review

Verified Purchase

"Depends"-

excellent quality, better than brand name "Depends" and so much cheaper; keeps husband dry--my only issue is that I ordered and paid for two boxes and only one came, so I am still owed one box, now badly needed as husband is running out.

Helpful?6B08GMGCUQPT15490163998
Jan 19, 2023
Heebs
1 out of 5 stars review

Verified Purchase

Not good

Wanted these to work for my dad but they just didn't. Material feels cheap & flimsy. Elastic at the leg opening is not secure & allow for ball droppage lol & leaky pee.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning! Our apologies for this occurrence. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 17, 2022
Nanak
1 out of 5 stars review

Poor quality

These use to fit my husband without issue. Apparently a different manufacturer because what is being sold now is too narrow in the groin area and uncomfortable per husband.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 7, 2022
jrg0607
1 out of 5 stars review

fit is awful

Leg holes are enormous and the rise is strange. I have special needs twin boys and name brand s/m fit great but cost is high. I thought Sam’s Club would be of similar quality but these are awful.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.