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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 501-510 of 883 reviews
Sep 28, 2021
bd073
1 out of 5 stars review

You ruined a great product

I bought these a couple of months ago for my husband who is a double amputee. The old product sizing was perfect, but the new S/M product is awful. Poor fit. The old product S/M fit up to 38" and fit him perfectly. The new S/M is up to 37" and rolls around his waist and just doesn't fit well. I tried the l/XL and they are now too big and roll as well. Please go back to the old product sizing.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for your husband. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 24, 2021
Catherinepcs
1 out of 5 stars review

They've changed!

I have bought my husband Member's Mark brand underwear for years. The last time I bought them I noticed that the box was smaller, but assumed it was just the packaging. No, this new version is totally useless to us. Less protection and they look like they were made for a child even though we bought the L/XL ones like usual. And to make matters worse, I bought two boxes of these! Not happy, not one little bit.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Thank you for your feedback Catherine. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 30, 2021
Con
1 out of 5 stars review

the XL is way to small ....

My husband had a health event that left him paralyzed on one side. He used to be able to pull up the old Members Mark just fine. Now its really difficult. Could this product be offered in an extra extra large? The incontinent products is why I came to Sams Club in the first place years ago. Now your sending me off to try other products that can work for my husband.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us Con. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 12, 2021
Andee
3 out of 5 stars review

Overnite Mem Mark disposable underwear for men XL

My husband needs the nighttime absorbency underwear. Daytime ones leak at night. He needs XL or at least L-XL. Do you make nighttime disposable underwear by Members Mark? We formerly had to drive to the Peoria store off 83rd Avenue to purchase what he needed. Very disappointed in changes.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Andee. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 13, 2024
Linda417
1 out of 5 stars review

Sides ripped

This is the third time that I have bought this underwear. The first two times were great. This last time was a disaster. Could not even pull them up without the side ripping out on them. And it happened while I was on vacation, and left my caregiver with No underwear for my person. They had to go to the store to buy some while I was gone.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

May 1, 2025
FBI 039
5 out of 5 stars review

Better than Depends

Recently had surgery that temporarily requires myself using a diaper for bladder leakage, nothing heavy but a nonsense. I'm 5'10" and weigh 204 lb. with a 35/36" waist. Tried Depends as readily available at the supermarket and drug store and they worked okay with only problem being the weren't great at making urine odor, these are 100% better at that and they ate also more comfortable like wearing regular underwear, no leakage and I find wearing a pair of my regular boxer shorts over them adds a more comfortable and undetectable diaper plus about 60% of what I was paying for Depends, highly recommend

Helpful?6B08GMGCUQPT15490163998
Aug 23, 2021
Linda
1 out of 5 stars review

Size not a true size

We've been buying this brand in L/XL for some time - for some reason they're made too small now. My husband is only 170 lbs with hardly a 36” waist. Just bought our second carton and they do not fit. What can I do with these since they don't fit him? Please go back to the other manufacturer that was making these.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us, Linda. We’re disappointed to hear that your husband’s recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 21, 2025
Wally
2 out of 5 stars review

Splitting

I have used these for about two years and have been pleased with them until recently. The left side of the underware have been splitting up to the top which is a little stronger. I feel funny trying to keep them tigether all day. I hope the manufacturer is aware of this problem and has taken steps to fix the situation. As of now i have recommended them to others but am starting to worry. I have had about 25 percent of this box split

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jan 17, 2023
JD
5 out of 5 stars review

I expected less

I've been ordering another brand for a while now with good luck. Well my usual brand is out of stock and I had less then I thought so I ordered this just to get me by and I will say these are great. I've had instances where my full bladder had decided to empty itself and these did not overflow. The only downside is they don't dry up as well as my usual brand. All in all I'll order again.

Helpful?6B08GMGCUQPT15490163998
Apr 2, 2025
maxienne
2 out of 5 stars review

Stick to Depends!

Usually use Depends, Thought I'd save a few bucks by trying out the store brand, HUGE mistake. They are not as absorbent as Depends, and very often have to discard them before the day is up, So, in effect, they end up costing MORE than Depends. I would have returned them to the store after using the first couple of them, but... the store is an hour away and it's certainly not worth the time, effort and gas to do the return. Oh well, live n learn, (As an aside, I find the Members Mark French Roast coffee beans more than worth its price, which is why I considered giving the diapers a shot)

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory.. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.