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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
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4.5 out of 5 stars
stars
2,510 ratings892 reviews
  1. 5 stars76% (1,904)
  2. 4 stars12% (313)
  3. 3 stars5% (115)
  4. 2 stars2% (61)
  5. 1 star5% (117)

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Showing 241-250 of 892 reviews
May 20, 2025
Daisyh123
1 out of 5 stars review

Do not use reorder button

Underwear themselves are a great buy. This review is in regards to using the reorder selection. I used it thinking I would get same size as previous order, but it automatically sent the small instead of large.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 21, 2022
HW
1 out of 5 stars review

I bought this November 8. I wore 4 of them. I Stopped because the pad is too long in back & that has caused me a physical problem. If I was physically able to return I would

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Sep 7, 2021
Jannie
1 out of 5 stars review

Go back to original

Been using these for my husband since his stroke 3 years ago. This case I just bought is terrible. They don’t give at all and are smaller. Please go back to whAt they were. They were more comfortable than the depends brand

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Jannie. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 28, 2021
CK
1 out of 5 stars review

Please go back to the original version

The new design is a total fail. They fit way smaller and aren't as good as the previous version. I will have to start looking at other brands if they don't go back to their old design. It's too bad because these used to be great.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us CK. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Dec 30, 2023
annoyed
1 out of 5 stars review

SEAMS RIP!

will NEVER buy these again . Was using them for months then SUDDENLY they have been tearing at the seam in fact 4 in a row. OBVIOUSLY that wont work. Im stuck at home so i guess I have to eat them.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 9, 2021
tractorman01
1 out of 5 stars review

Poorly made

Have been buying the members mark L/XL for years..now all you have are these in place of the others...They do not fit...I am stuck with 2 boxes and nothing to replace them with..Please go back to the original MM...

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

May 10, 2021
Qmarine
5 out of 5 stars review

Soft

[This review was collected as part of a promotion.] Very soft and comfortable. Don’t show much when wearing. I had no irritation from the inside or from the outside. They held odor very well and no issue with leaking. Simple design with no extras. Perfect for everyday use.

Review from TryIt community
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May 18, 2021
Luisfunny
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] This is a product that I have been using for some time, since my prostate cancer issues. It is a great product, with great value. If you are looking for discretion on delivery, than you better order it somewhere else. You can see what the package is.

Review from TryIt community
Helpful?6B08GMGCUQPT15490163998
May 14, 2021
Sami934
5 out of 5 stars review

Great Fit

[This review was collected as part of a promotion.] Got these for my grandfather and not only did they provide him with total comfort, he also was kept dry on long road trips when he wasn't near a pit stop. Absolutely pleased with the absorbency and comfort of this product and will purchasing again.

Review from TryIt community
Helpful?6B08GMGCUQPT15490163998
May 15, 2021
caregiver1
2 out of 5 stars review

tore easily

[This review was collected as part of a promotion.] I bought these to help with my dad and he just didn't like them at all. They tore when he was trying to put them on and off and said they were very uncomfortable. Absorbed well when they were in place

Review from TryIt community
Helpful?6B08GMGCUQPT15490163998