Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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4.5 out of 5 stars

stars2,476 ratings883 reviews

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Showing 211-220 of 883 reviews

Mar 17, 2022

Nanak

1 out of 5 stars review

Poor quality

These use to fit my husband without issue. Apparently a different manufacturer because what is being sold now is too narrow in the groin area and uncomfortable per husband.

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 23, 2021

Margo48

1 out of 5 stars review

Way to small.

My husband and I have been using member's mark incontinence underwear L-XL for years.These new ones don't fit at all.I'm under 200lb and they are small.Please bring the old one's back,or make these the right size.

Helpful?

reply from Consumer Relations

Hi Margo! We appreciate you contacting us. We’re disappointed to hear that your husband's recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Apr 7, 2022

jrg0607

1 out of 5 stars review

fit is awful

Leg holes are enormous and the rise is strange. I have special needs twin boys and name brand s/m fit great but cost is high. I thought Sam's Club would be of similar quality but these are awful.

Helpful?

reply from Consumer Relations

Good Morning. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Feb 28, 2022

unhappy

1 out of 5 stars review

Still inferior quality product

I used to use these diapers for my husband for years...Sams upgraded for the worst...too small even XL...awful...please bring back the old members mark mens diapers...

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your husband’s experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 4, 2021

Just Jian

1 out of 5 stars review

RUNS SMALLER

They are not improved in the least!!! Run smaller and won't work for our needs any longer. Won't buy again!! If it ain't broke, don't fix it!!!! Sam's better find another brand to carry or find someone else to make their brand. New one SUCKS!!

Helpful?

reply from Consumer Relations

Jul 11, 2021

Nils

3 out of 5 stars review

Not the same as before

Just purchased the new version of this product for my Dad, and he says they do not fit as well as the previous style did. He says the waistbands are tighter then before and just not comfortable. Will have to try another brand.

Helpful?

reply from Consumer Relations

Good Afternoon Nils . We appreciate your feedback regarding your dad's experience with the upgraded Protective Underwear designed to fit and feel more like real underwear. We have adjusted our size guides to include our new size offerings, which may allow you to find an even better fit. If you are on the tail end of any range, consider sizing up. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 24, 2025

Gerry

4 out of 5 stars review

No Front/Back Label

The grey version of this product is not marked to identify the front from the back even though the product packaging states that the back is marked. How do you determine the front from the back to insure you are wearing the product correctly?

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Feb 8, 2026

Bob

1 out of 5 stars review

Poor redesign

The redesign is terrible. Do not buy!

Helpful?

reply from Consumer Relations

Good Morning Bob Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Nov 18, 2023

Padman

5 out of 5 stars review

Verified Purchase

Padman

perfect fit, helps with spills

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Apr 14, 2023

Grandma

5 out of 5 stars review

Verified Purchase

Great fit

handy to order good absorbency

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