Customer reviews for Samsung Top Control Dishwasher w/ StormWash+ forMember photos









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Great dishwasher
Really great dishwasher. The layout inside with the 3rd rack is definitely the best I have seen. You can fit a huge amount of dishes while leaving enough space around everything to get it all clean. Oh and we love how the door auto pops open a few inches after it's done to let everything dry. Typically i would list any problems I have but I don't think there are any downsides with this. Only thing I can think of is that if you wash mugs with a concave bottom upside down then it still can't fully dry out the little bit of water. But that is the way they all work so no big deal there. All in all its great and works perfect.
Buyer Beware!
The middle spray arm fell right off less than a week post installation. The dishes were rarely dry and the door would automatically pop open after the wash cycle.
Hi Gary, Thank you for taking the time to share your experience with the dishwasher. Your comments help us better understand how to support you. For helpful guidance on improving drying performance and getting the best results from your dishwasher, please visit: https://www.samsung.com/us/support/troubleshoot/TSG10007201/ For assistance with the spray arm concern, please contact our support team using any of the options below and provide your reference number (Provided dishwasher drying performance troubleshooting article and advised customer to contact Samsung support regarding the spray arm concern. Shared support channels and reference number for expedited assistance.) for faster service. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your business. Glaiza Samsung Care
Great features
Love my new Samsung dishwasher- it is practically noisless, great capacity. I use the ‘one-hour' cycle and it's perfect - my dishes come out sparkling clean ad perfectly dry!
A Great Buy
[This review was collected as part of a promotion.] Upgrading to the Samsung Bespoke Built-in Dishwasher has been a total game-changer for my kitchen. After struggling with my previous model(Life's Lammer Appliance), the performance difference is night and day. At 38 dBA, it is whisper-quiet; I often have to check the light to see if it’s even running! The design is incredibly stylish, fitting seamlessly into my cabinetry for that high-end, custom look. The 3rd rack is a standout feature, offering the perfect spot for smaller utensils and freeing up space below. It’s a sophisticated, powerful upgrade that makes cleanup feel like much less of a chore.
Noise? What noise?
[This review was collected as part of a promotion.] I thought my dishwasher was quiet, but then I bought the Samsung...I find myself checking to make sure it's actually running because it's so quiet in comparison. I bought it for the 3rd rack that holds glasses and coffee cups, but stayed for it's efficiency and noise level. I highly recommend.
Really great product, cleans and dries very well!
[This review was collected as part of a promotion.] I just purchased this product, very happy with it for a couple days now, I stayed writhing the same brand and super happy with the purchase. Capacity is amazing, much more stuff fits in than before. Very very quiet, I was super impressed with the 38dB levels! Outstanding! Installation was a breeze just removing the old machine and replacing the cables accordingly. So many cycles to choose from, I particularly love the AI cycle. Couldn’t be happier with the product, again so many new features compared to my 5 year old model. Great job Samsung!
Terrible Design and Capacity
I was really excited about this dishwasher, but was soon disappointed when I tried to load our dishes inside. Apparently everyone has tiny doll sized dinner plates, matching medium sized glasses, and no one drinks from stemmed wine glasses because our 10 1/2 inch plates only fit if you move the middle rack up, and then you can't fit any wine glasses, large Tervis Yeti cup due to the lack of height between the Upper rack and the 3rd rack. Thus, the 3rd rack becomes totally useless, and needs to be taken out. Im sure there may be a way to puzzle piece 10 1/2 inch plates and still use the 3rd rack, but hopefully you don't have kids that just shove stuff in the dishwasher. . Also, the silverware holder has only these tiny slots in the lid that no utensil of mine fits unless its a slim steak knife. It's quiet but definitely not whisper quiet, and there are only a few cyles that I can say are truly at 38db, as I measured it. Overall, my excitement was crushed when I finally went to use it.
Hello there, We know how disappointing it is when a new dishwasher doesn’t accommodate your everyday dishes as expected. We’re here and willing to help. We’d like to review your concerns about the rack layout, third rack usability, silverware holder design, and noise levels to see what options or support may be available. Please contact us through one of the channels below so our team can assist you further: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152052096), so our team can pull up your information. Thank you! ^Joshua
Best Dishwasher we’ve had!
[This review was collected as part of a promotion.] Purchased this dishwasher about 6 months ago. This is probably the best dishwasher we have had over the last 5 weeks have previously had. This dishwasher has ton of space and the third rack with the cup washing is great! The machine consistently produces clean dish loads and is so quiet I have to check that it’s even on! The 60 minute cycle is so fast and even though it’s fast the dishes come out clean and dry each time. I would definitely recommend this dishwasher as it always does the job and cleans precisely as advertised each time.
Smaller capacity & poor rack management
[This review was collected as part of a promotion.] Smaller rack width (almost 1.5inch short compared to any other brand) & poor rack management makes it difficult to arrange plates, bowls & other utensils. If you lower middle rack its rotating spray blade will stuck due to dishes on bottom rack & if you raise it above you can't fit small plates as it get blocked by 3rd row. I struggle every night when placing dishes(I don't like it). I raised the complain on my 1st day of use but response was I'll have to pay restocking fee so was forced to keep it. Also it's way to loud for 1st 15-20mins & for sure its not below 42db. Over all capacity is small & can fit for smaller family (people up to 3) & if you have 4th person then it's too tight to fit utensils. After I purchased I've compared it with many other dishwasher at friends home & trust me this one is smaller in capacity due to smaller rack width (I'm not talking about exterior measurements, they are standard size). No issues in washing & drying, it does it well. Controlling thru smarthings app is great, love the features & it looks good. Will not recommend only because of poor rack management as I struggle to arrange dishes every time I use it.
Hello Tom P, We understand how frustrating it can be when rack layout and spacing make everyday loading difficult. Having to rearrange dishes nightly and adjust racks just to make items fit would definitely take away from the overall experience. To help improve spacing and spray arm clearance, please review the guide below and click on the embedded link for detailed loading recommendations and rack adjustment tips: Learn the best way to load a Samsung dishwasher https://www.samsung.com/us/support/answer/ANS10004786/ If you’d like additional assistance or want us to review your specific setup, please contact us directly: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152159161), so our team can pull up your information. Thank you! ^Joshua
Best Dishwasher I've Ever Owned!
[This review was collected as part of a promotion.] Best dishwasher ever. First of all, the most important thing is that this machine cleans the dishes really well. Spotless drying of all the dishes. I really love the AI wash cycle because it actually checks to see how dirty the dishes are and then determines how long the cycle needs to be which in turn saves energy. The machine is super quite, to the point that I actually have to put my ear next to the door to see what its up to. love the three rack system. The top rack is really convenient for small items and coffee cups. The middle rack is height adjustable which helps in getting taller items in. My only complaint which is not a deal breaker is that my dinner plates are to tall and must be leaned in order for the middle wash arm to clear. This is with the middle rack all the way up. Its an adjustment on my part as to how to load this machine, but it holds a large amount of dishes. Love the Smart Things app integration. I can control it and see what its doing all from the app. This was one of the main reasons I chose this machine. It will let you know if something is wrong or needs attention all from the app. You can also track energy use from the app. Love the no handle / push door to open design which looks really nice and is really cool to operate. its a beautiful machine and performs really well. You will not be disappointed with this one.