Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ forMember photos









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Keep away from Samsung.
Purchased in January 2025 for my new house under construction. Connected the refrigerator in June and next day it leaked and did a lot of damage. Called Samsung for repair and 3 months passed and still waiting for Samsung warranty fix my refrigerator.
Hi Ben, I can't imagine what you are going through right now with your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150761888) to help our team pull up your information when you message us. Thank you. -Ricardo
Love This Fridge!
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator Review Alright, let's talk about this fridge—Samsung's new Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub+ and AI Vision Inside. It's basically a smart home packed into a super sleek appliance. First off, the design is gorgeous. It's clean, modern, and customizable, so you can match it to your kitchen vibe. Even though it's big on space (29 cu. ft. is huge), it doesn't feel bulky at all. It's one of those fridges that actually makes your kitchen look better. The 32” touchscreen on the front is insane—in a good way. You can stream Netflix, follow recipes, play music, or leave digital notes for your family right on the fridge. It honestly feels like a giant tablet just casually chilling in your kitchen. Super fun and surprisingly useful. Now for the cool tech part: AI Vision Inside. It can recognize certain items you put in or take out, so you always have an idea of what's in your fridge without opening every drawer. It's lowkey genius for grocery planning. One of my favorite features is the dual ice maker—you get both cubed and nugget ice, which is a total win for drinks and smoothies. And the Beverage Center is just super convenient. It gives you quick access to cold water, whether you want it from the built-in dispenser or the AutoFill water pitcher that always stays full. Bottom line? This fridge is way more than just a place to store food. It's smart, super stylish, and packed with helpful features. If you're into tech or just want a fridge that makes everyday stuff easier (and cooler), this one's worth checking out.
Stylish, Spacious, and Smart
[This review was collected as part of a promotion.] There's a lot to love about this Samsung Bespoke 4-Door French Door Refrigerator. It's modern, sleek, and packed with features that genuinely make everyday life easier. My favorite things? The dual ice maker and the AutoFill water pitcher in the beverage center. Between the cubed ice and smaller “Ice Bites,” I always have the right ice on hand, and the pitcher is perfect for refilling water bottles quickly — I use it all the time. The whiteboard app on the Family Hub screen has also been a big hit. It's great for leaving notes or reminders, and the kids have gotten a little too excited about it — now they want to watch videos on the fridge more than the TV or tablets! It's fun, but I might need to set a fridge screen time limit. I also really appreciate the layout of the crisper drawers — they're deeper than I expected and easily hold a good variety of fruits, veggies, and cheese without feeling cramped. The overall space in the fridge and freezer is generous, and it's been easy to organize everything. That said, not everything is perfect. I really miss having traditional handles on the doors — the flat panel design is clean-looking, but the hidden grip style can be a bit awkward to use, especially when my hands are full or wet. It's a small design choice that impacts day-to-day convenience more than I thought it would. My biggest disappointment, though, was discovering that the bottom two panels were scratched and dented right out of the box. It was frustrating to see that kind of damage on a brand-new, premium appliance. Thankfully, because this is part of the Bespoke line, the panels are swappable. I'm currently working with the seller to get replacements — fingers crossed they come through. Overall, it's a beautiful, feature-rich fridge that fits our lifestyle well. Overall, this an absolutely FANTASTIC product and I 100% recommend it!
Amazing Smart Refrigerator
[This review was collected as part of a promotion.] Talk about an upgrade! I had one of the original Family Hub refrigerators and have loved it for many years, but it was time to update appliances. This refrigerator is absolutely amazing! The Family Hub screen is massive and very easy to use. You can queue up a recipe on YouTube, manage your family's activities with the calendar, or even have the fridge suggest recipes based on the food you have on hand. The freezer took some extra time organizing since the ice is not available in the door, but there's still plenty of room. My kids love the option of full sized ice cubes or ice bites. The automatic touch to open doors are super convenient when your arms are full of grocery bags. I was a little concerned that my Great Dane would accidentally trigger the automatic door but so far no issues there. Most definitely a 10/10!
Very roomy
[This review was collected as part of a promotion.] This new Samsung Fridge is amazing. It is very roomy compared to my old KitchenAid fridge. This is big, but it actually has room inside to put many different items. My old fridge was just night and no space inside. The beverage center is great for my 3 kids always thirsty running around all day. The ice is also great, little nuggets and big nuggets. The freezer space is also amazing, fits all our stuff. My kids love using Alexa on the fridge for their random questions, Which is great. I love using my calendar on the fridge so the whole family can get their events in. My mother in law loves to play her music on YouTube when she is cooking. This fridge is a great addition to our family and I truly believe it is great for any big family. I will definitely recommend this fridge to everyone.
Cheap material
This is the worst refrigerator ever. Had it a little over a year and every draw is breaking. The frig itself is breaking any to toss in the garbage. It make no sensor how the material is so cheap. Love samsung phones but will never buy any other appliance from them.
Hi Sab L, It’s completely natural to expect a fridge to hold up over time. When something you use every day starts falling apart, it can be really frustrating. Let us provide details to help with your experience. Plastic drawers in refrigerators can break for several reasons, most of which are related to material stress and temperature effects. Here's a breakdown of the common causes: 1. Cold Temperature Makes Plastic Brittle: Refrigerator drawers are made from polystyrene or similar plastics that become more brittle at low temperatures. When the plastic is cold, it's less flexible and more prone to cracking or breaking under pressure or impact. 2. Overloading: Storing too much food or heavy items in the drawer puts stress on the plastic, especially when pulling it in and out. Overloaded drawers can crack at the runners, corners, or bottom. 3. Improper Use: Slamming the drawer shut or pulling it out too forcefully can crack the plastic. Leaning or standing on open drawers (kids or during cleaning) can also lead to breaks. 4. Age and UV Exposure: Over time, plastic degrades. If a fridge has a clear drawer, UV light exposure (even from the fridge light) can make it yellow and brittle. Aging plastic loses elasticity and cracks more easily. Tips to Prevent Breakage: a. Avoid overloading drawers. b. Let drawers warm up slightly before removing them for cleaning. c. Handle with care, especially in cold conditions. Please visit the website of our authorized distributor for parts and accessories shared below to check on the availability of the compatible drawers for your refrigerator. Samsung Parts: https://samsungparts.com/ Since this Samsung refrigerator model has only been released this year, we recommend finding the proper model so that when you visit the Samsung parts website, you have the correct model number. How to find model code https://www.samsung.com/us/support/downloads/#find-codes Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149227012 to help our team pull up your information. Leo
Too much technology for a fridge
[This review was collected as part of a promotion.] I am a huge fan of Samsung as a brand but this product did not meet up my expecations. Firstly, the doors open and close functions works on sensors and falsely report open door indiciator a few times a week. The beverage center is convenient to use and the auto fill sensor for the jug is a cool feature. The glass on the front looks fragile and not recommended for a household with young kids. On the plus side, the display panel looks awesome and it has a lot of useful applications including weather app, integration with Ring smart camera, Youtube to name a few. Controlling the functions using phone app is cool and easy. .The Dual Auto Ice Makers with Ice Bites™ and Cubed Ice is one of the best feature of this fridge. The lighting is good and make it very easy to find the stuff kept inside. The Twin Cooling Plus™ ensures food preservation for longer duration. The counter depth fits perfectly well in the kitchen space. Overall, it is a good refrigerator for anyone who wants a high tech feature loaded fridge.
Our Kitchen's New Command Center!
[This review was collected as part of a promotion.] The Samsung Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub is a remarkable appliance that combines elegant design with cutting-edge smart features. The improved AI Family Hub+ offers an expansive display, featuring a 32-inch screen, transforming our fridge into a central home hub for streaming, photo sharing, recipes, and smart home control. Complementing this is the AI Vision Inside technology, which identifies fridge contents, simplifying inventory management. Include the convenient Beverage Center with an internal dispenser and AutoFill Water Pitcher, and a Dual Ice Maker providing both cubed ice and smaller "Ice Bites." The customizable and changeable Bespoke door panels allow us to easily refresh our kitchen's aesthetic, while the counter-depth design has a seamless, built-in look.
Smart & Cool
[This review was collected as part of a promotion.] We’re genuinely impressed with this fridge! It’s become the heart of our kitchen. The sleek, customizable design paired with smart features like the AI Family Hub™+ and AI Vision Inside™ make it both stylish and futuristic. My wife especially appreciates the internal cameras that identify food and monitor expiration dates, making grocery planning a breeze. Our son is a fan of the versatile middle drawer with its five temperature settings; perfect for his snacks. I’m all about the dual auto ice maker that delivers both cubed ice and Ice Bites™. It’s a win for the whole family!!!
Wonderful fridge with interesting innovations
[This review was collected as part of a promotion.] We’ve been using the new Samsung fridge for about a month now. The review really breaks down into two categories: The overall design and function as a fridge and the new Samsung tech innovations. First the review as a fridge; It has deep storage so you can fit all your groceries and more. The shelves are customizable by height but also slides back and forth so you can adjust as needed. The beverage door is useful for grabbing a cold drink without opening the entire fridge and the ease to reload is convenient. The middle slide tray is great for canned drinks and flat items giving you additional flexibilities. Freezer is also very customizable with a separate ice tray. Now on to the tech innovations; at first I thought the screen was overkill, after all YouTube on your fridge?! After a few weeks I’ve come around to understanding the usefulness of it all. First, it’s quite handy being able to bring up a YouTube recipe to follow along while you are cooking. Second, the note app and the calendar app which you can sync to your Google account are very helpful as reminders to your schedule and cooking tasks. The ability to link up to Alexa or Spotify are both a nice touch to make your cooking process enjoyable. While all these are not necessary to your fridge but they’re a welcomed change and pushes for changes in the appliance world. I personally did find the AI camera detecting what you put in and out of fridge annoying but you can always turn it off. While I understand the innovation it just wasn’t helpful from a day to day use. Overall, if you are looking for a high tech fridge, this one def checks all the marks with plentiful storage space and modern tech enhancements.













