Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for

Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

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4.6 out of 5 stars

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Aug 23, 2025

iLove

5 out of 5 stars review

Smart & Cool

[This review was collected as part of a promotion.] We’re genuinely impressed with this fridge! It’s become the heart of our kitchen. The sleek, customizable design paired with smart features like the AI Family Hub™+ and AI Vision Inside™ make it both stylish and futuristic. My wife especially appreciates the internal cameras that identify food and monitor expiration dates, making grocery planning a breeze. Our son is a fan of the versatile middle drawer with its five temperature settings; perfect for his snacks. I’m all about the dual auto ice maker that delivers both cubed ice and Ice Bites™. It’s a win for the whole family!!!

Review from Samsung US

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Sep 25, 2025

Frustrated

1 out of 5 stars review

not worth the price!

We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.

Review from Samsung US

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reply from SEA Care

Good day, We understand the importance of a working refrigerator in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your fridge. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung ice maker is not working (Please choose what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John

Sep 24, 2025

DonewithSamsung

1 out of 5 stars review

Samsung is piloting Displaying ads on Refrigerator

Samsung is running a pilot program to display ads on smart refrigerators with display screens. Imagine buying an appliance and it shows you commercials to *enhance the experience* Also see below for a reddit link. It will also outline experiences consumers have had with support. https://www.reddit.com/r/technology/comments/1nnj6bb/comment/nfkyvwk/

Review from Samsung US

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reply from Samsung Care

Greetings, We understand your disappointment with the ads being displayed on your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150839594) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 2, 2025

StephenB222

4 out of 5 stars review

First days look promising.

[This review was collected as part of a promotion.] Love the modern style and Smart features. Disappointed that Smart Things app doesn't access all setups for the Family Hub, and have not yet found d those instructions to drill down. Temperatures inside seem to drift from settings more than expected. Overall a purchase with long term promise.

Review from Samsung US

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Sep 17, 2025

Ben Buider

1 out of 5 stars review

Keep away from Samsung.

Purchased in January 2025 for my new house under construction. Connected the refrigerator in June and next day it leaked and did a lot of damage. Called Samsung for repair and 3 months passed and still waiting for Samsung warranty fix my refrigerator.

Review from Samsung US

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reply from Samsung Care

Hi Ben, I can't imagine what you are going through right now with your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150761888) to help our team pull up your information when you message us. Thank you. -Ricardo

May 20, 2026

Steve

5 out of 5 stars review

Great Frig

Really nice, especially the touchscreen. good capacity and conveniences as well

Review from Samsung US

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Mar 25, 2026

Wkule

5 out of 5 stars review

Perfect

[This review was collected as part of a promotion.] Amazing features. We love it do much. Enough space

Review from Samsung US

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Mar 11, 2026

Abhi

4 out of 5 stars review

Smart refrigerator

[This review was collected as part of a promotion.] Connectivity with apps need to be improve and make other apps available in play store

Review from Samsung US

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Mar 11, 2026

Kenny

5 out of 5 stars review

Extremely satisfied!

[This review was collected as part of a promotion.] Refrigerator is great. Works as expected. Grandkids love it. Extremely satisfied.

Review from Samsung US

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Apr 13, 2026

rorobu

5 out of 5 stars review

great features

I really love the new features. I’ve been recommending it to all my friends

Review from Samsung US

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