Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ forMember photos









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Huge, Quiet, and Jam Packed Full of Features!
[This review was collected as part of a promotion.] Let's go over all the important stuff: Cooling - 10/10. I had this thing hooked up for an hour and turned on the full power cooling mode and it was to temp within 20 minutes of turning that on. Phenomenal Noise: 9/10. It's not the most quiet fridge you'll ever hear, but, overall, for how large it is, it is very manageable. Functions: 12/10 Are you kidding me? This thing literally does everything. The AI is a really solid feature, and the media capabilities makes it even better. If I had one single gripe, it would improving the text page. I'd like to have a simple grocery list viewable at all time, but the device seems to struggle with that. You have to physically tap on the text to see the whole list. It's an easy fix, though, with a small software update. Size: It's huge! You would think it would be clunky and too far out into your kitchen walking path, but the smart design of the under door handles gives it a MUCH better silhouette.
The best fridge
[This review was collected as part of a promotion.] The best refrigerator on the planet. The giant screen keeps my family updated with what's going on each day and the the fridge itself is incredible with tons of room and always keeps things at the right temperature. The water pitcher convenience is the best. Everything is awesome and anyone who wants an all in one fridge, this is the one!
Samsung Bespoke 29 cu. ft. 4 Door French Door Refr
I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected. Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly. Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old. I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer's performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food. Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation. It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update. Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.
Hi Justme, It’s important for a fridge to perform consistently, as it’s essential in everyday use, especially when it comes to keeping your food properly stored. We also recognize your experience from the initial ordering and refund process to the recent software update. This can sometimes be related to settings or other conditions that affect cooling. Checking the temperature, door sealing, and space around stored items can help improve overall operation. The link below includes tips to help maintain consistent cooling. You can check the section that matches your experience and follow the step‑by‑step guidance provided: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152568513 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
Great features
[This review was collected as part of a promotion.] We are happy with all the cool Features on this fridge . Does a great job cooling And the freezer works great . A few things I would like to see to make this work even better Additional apps you can download And for the error message to stop happening when we go to the web browser . Sometimes Bixby is a little slow to respond But overall we're just trying to figure out how to use all the cool features
Great Features
[This review was collected as part of a promotion.] Ai helpful just wished there were cameras in the flex and freezer portion, without having to scan using the top camera as a work around. Also better integration of Samsung Food app and recipe sugestions.
Great features, and saves money
[This review was collected as part of a promotion.] The huge touch screen drops your jaw. We display quite a few of our photos on ours, and it's easy to write each other a note on it. The biggest thing I've noticed is the temperature is very precise, and you'll notice the difference of how long your fruits and vegetables last.
Wonderful Fridge
[This review was collected as part of a promotion.] This fridge is absolutely amazing!!! We decided to purchase all of the bespoke series that Samsung has to offer and we love all of our new appliances! The fridge, with two different types of ice, is my favorite. I love that it tells me how much power I'm using.
Total Game Changer
[This review was collected as part of a promotion.] Absolutely Obsessed with My Family Hub! ​I didn't think it was possible to love an appliance this much, but my new Samsung Family Hub Refrigerator has officially become the heartbeat of our home. It is so much more than just a fridge; it's basically our family command center, entertainment hub, and a stunning kitchen upgrade all in one. ​Here is everything I am absolutely obsessed with: ​🌟 The Ultimate Family Command Center ​The touch screen on the door is a total lifesaver. Being able to sync schedules, leave digital notes for the family, and keep everyone organized in one central spot has completely streamlined our daily routine. No more messy papers or lost notes! ​🎵 Kitchen Concerts & Entertainment ​Cooking and cleaning have never been this fun. I love being able to stream my favorite music playlists or catch up on videos right from the fridge door while I'm prepping meals. The speaker quality is surprisingly great and makes spending time in the kitchen a blast. ​📸 Smart Kitchen Tech at its Finest ​The "View Inside" feature is pure genius. Being able to peek inside my fridge via my phone while out running errands saves me so much guesswork. Plus, the sleek, modern design completely transformed the look of the whole kitchen. ​The Verdict: If you are on the fence about upgrading to the Family Hub, just do it. It's sleek, incredibly smart, keeps us completely connected, and makes everyday kitchen life so much more fun. Five stars all day long!
Great Smart refrigerator
[This review was collected as part of a promotion.] Great Smart refrigerator, overall great features and value for money if you buy as a bundled with other samsung product. Love the auto fill water dispenser. 23cu ft is slightly small for our family but we are able to manage right now. Flex space advertising is slightly misleading, it cannot be completely used as a freezer. Still need to explore lot of the AI features, but connectivity to other smart devices platform needs to be improved or added. The giant touch screen is very responsive and kids love it and keep the guests entertained.
Great Features!
[This review was collected as part of a promotion.] The refrigerator is fantastic ! I love the screen and the touch to open the doors The new placement of the water and ice on the door is great . So far I've had it three days and all is well! It's a bit so much bigger than my previous four-door Samsung Refrigerator that was six years old that was working fine. We wanted to get the new Bespoke in black with the screen. The screen is phenomenal to keep up with things you need to do today the weather etc. plus the integration with smart things , Ai and Alexa is great too! Overall 100% love the product.








