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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars264 ratings264 reviews
  1. 5 stars79% (208)
  2. 4 stars14% (36)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star6% (16)

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Showing 161-170 of 264 reviews
Apr 14, 2026
Jessica
5 out of 5 stars review

Looks great in your kitchen

[This review was collected as part of a promotion.] This refrigerator is absolutely perfect. Nice appliances are so satisfying to me, and this Samsung delivers. It’s spacious and customizable. It’s easy to keep clean and looks like new with a simple wipe down. It’s very easy to setup, user friendly, and connects to my phone. I like that I can check if the doors are closed because I have little ones who often don’t close the doors properly. We have had a few power outages and I’m always impressed how quickly it returns to its normal temperature.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
TexasKing
5 out of 5 stars review

A Perfect Balance of Capacity and Efficiency

[This review was collected as part of a promotion.] An excellent balance of energy efficiency and generous capacity. It’s especially appealing for those who want a modern appliance that not only looks sleek but also adapts to their storage needs while keeping operating costs in check.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
Nate
5 out of 5 stars review

Overall happy with it

[This review was collected as part of a promotion.] Overall the fridge is nice. The ice could be made a little faster. The display says ice maker full/off when it’s not full and there doesn’t seem to be an easy way to manually switch the icon to on/make ice. But it’s nice cause there is two different sizes made. The ice tray lid could have been made to open/close easier. Display is nice. Food monitoring for expiration is good. I like the crisper in the middle. Nyice fridge.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Apr 13, 2026
Petehk
5 out of 5 stars review

Good quality

I’m very happy with this refrigerator so far. The design looks sleek and modern, and it fits beautifully in my kitchen. It cools evenly, keeps food fresh longer, and has plenty of well-organized storage space. I also appreciate how quiet it runs during the day and night. Overall, it feels like a high-quality appliance that is both practical and stylish!

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
JJFigs
5 out of 5 stars review

“A True Next-Gen Kitchen Upgrade — Sleek Black Ste

[This review was collected as part of a promotion.] I’ve owned quite a few high-end appliances over the years, but this Samsung Bespoke refrigerator genuinely feels like a next-generation upgrade, not just a cosmetic refresh. I went with the black steel finish, and it completely transformed the look of my kitchen—clean, modern, and premium without being flashy. Capacity & Layout (10/10) At 23 cu. ft. counter-depth, this fridge hits a sweet spot—plenty of space without sticking out awkwardly. The 4-door design is extremely practical: Flexible storage zones make it easy to separate meats, produce, drinks, etc. Deep door bins and adjustable shelving give you real usable space The layout is intuitive—you’re not digging around to find things It’s ideal for a family or anyone who likes to keep a well-stocked fridge. Even after loading it up, it still feels organized. Connectivity & Smart Features (Game-Changer) The AI Family Hub™+ is where this fridge really separates itself: Massive 32-inch touchscreen built into the door Full smart home integration via Wi-Fi and SmartThings Stream music, mirror your phone, leave notes, manage calendars But the standout feature is AI Vision Inside™: Tracks what goes in and out of your fridge automatically Helps with grocery lists and meal planning You can literally check your fridge from your phone This isn’t gimmicky—it’s actually useful day-to-day. Efficiency & Performance This unit is ENERGY STAR certified, which already puts it ahead in efficiency . But the AI layer takes it further: Adjusts cooling based on usage patterns Helps reduce unnecessary energy consumption Maintains very stable temperatures (better food preservation) In real-world use, it runs quietly and efficiently—no complaints at all. Interface & User Experience The interface feels like using a high-end tablet: Smooth, responsive touchscreen Clean UI with apps, widgets, and smart home controls Voice and touch integration works seamlessly It’s not just a screen—it becomes the control center of your kitchen. Visibility & Interior Design This is one of the most underrated strengths: Bright, evenly distributed LED lighting Clear visibility across all compartments AI camera lets you see inside remotely No more guessing what’s in the back or forgetting items. Final Verdict This refrigerator isn’t just about keeping food cold—it’s about integrating your kitchen into your digital life. What stood out most: ✔ Perfect balance of capacity + counter-depth design ✔ AI features that are actually useful ✔ Stunning black steel finish ✔ Best-in-class smart interface

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Apr 2, 2026
virarfast
2 out of 5 stars review

Great features, bad quality, worse service

The product failed in 6 months. Took a week to repair. The repair made it worse, and all my fridge stuff got frozen. Been waiting for a week now for someone to come in an repair this. Samsung, get your act together. Just good looking products are not enough.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
reply from Samsung

Hi virarfast, thanks for sharing your thoughts on the Samsung refrigerator and for highlighting some of the features that stood out to you. For the most up‑to‑date information on your service request, our support channels are the best way for the team to review your case and share the next steps. Feel free to connect with us through the channels below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For your records, your Samsung reference number is 1152337361. Samsung appreciates your business. Khristine Samsung Care

Mar 25, 2026
Satisfied
5 out of 5 stars review

STYLISH - FUNCTIONAL- WELL THOUGHT OUT?

[This review was collected as part of a promotion.] I am very happy with my refrigerator period it does all that I would like and more period it is beautiful coordinates well with my other Samsung appliances period I appreciate the quality for products, I ESPECIALLY LIKE THE INSIDE WATER PITCHER & 2 SIZES OF ICE CUBES.Tthank you!

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Apr 14, 2026
Drets
1 out of 5 stars review

Two Thumbs down

Why did they update the fridge and force us to have the news scrolling on the screen. I regret getting this fridge. My kids read the headlines and now I have to keep the screen to pointless art just to turn off that feature. Oh and you do not get the option to select the news sources. 0/5 stars if I could.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
reply from Samsung

Hi Drets, Thanks for sharing your thoughts about your Samsung refrigerator and how the screen features are working for you. On Family Hub models, certain screen content such as news or rotating cover screen items can appear after a software update. These features are designed to provide optional information, but we understand that not every household prefers this type of content displayed. The good news is that the cover screen content can be adjusted so the display better fits your preferences, including turning off news or changing the screen to artwork or photos. You can explore the full guide here: https://www.samsung.com/us/support/answer/ANS10007562/ Please keep this reference number for your records: 1152381278. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Mar 27, 2026
Nana
4 out of 5 stars review

Many great features

[This review was collected as part of a promotion.] Although the capacity is less than my old refrigerator, I’m loving the fact that things don’t get lost in the back of the shelves. The adjustable shelf finally gives me a place for taller items. The Alexa connection lets me use it as a timer or to listen to my audiobooks while I cook. I haven’t used the Alexa feature for shopping yet but I can see doing that sometime in the future. I can leave notes for the family on the fridge without a mess of paper notes all over the fridge. I like the ability to keep tabs on what’s in the fridge so that I know what needs to be tossed or replaced. Bixby sometimes answers me when I’m talking to myself, but that’s just funny. I

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
V Ng
4 out of 5 stars review

Looks fancy! Decent fridge

[This review was collected as part of a promotion.] The fridge is nice, it looks fancy. The AI that’s used to track what’s inside the fridge is gimmicky but I didn’t have high expectation of it. The left door scrapes upon opening/closing against the closed right door. But overall, it’s a good fridge that makes decent ice cubes and keeps food really cool.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052