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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars
342 ratings342 reviews
  1. 5 stars78% (266)
  2. 4 stars16% (56)
  3. 3 stars1% (4)
  4. 2 stars1% (3)
  5. 1 star4% (13)
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Showing 131-140 of 342 reviews
Jan 12, 2026
JRLondon
5 out of 5 stars review

Integrated Appliance for the Kitchen

[This review was collected as part of a promotion.] The Bespoke fridge is an excellent product. Its use of technology is innovative especially with its auto door opening sensors. Using camera to see what's inside allows for the door to be opened less. With the integrated network connectivity to the internet, it makes the appliance more usable in the kitchen. The roominess of the inside allows for a large amount of Items to be stored inside plus with the deli draw that gives additional storage.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 11, 2026
Waltm
5 out of 5 stars review

Great refrigerator

Beautiful 4-door refrigerator. Nice not to have handles in the way as you walk by. Larger capacity than our old Samsung refrigerator, but fits in the same spot. Like that the ice maker was moved to the freezer, thus giving more room inside the refrigerator.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 11, 2026
TRIPPERT
5 out of 5 stars review

BESPOKE REFRIGERATOR BEST EVER

[This review was collected as part of a promotion.] This refrigerator had all the options you could possibly need. The 2 ice makers are fantastic. The doors open and close. Great. Being able to do them on the app makes it so easy. I've had this refrigerator over a month and. It's the best refrigerator I have ever had. No problems at all. Very easy to install. And the AI. Features are fantastic.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 10, 2026
Luv2shop
5 out of 5 stars review

Top-level- Features!

[This review was collected as part of a promotion.] Lets unpack this : Top rated with features that allows you to open the door with a single touch of your finger. multiple types of ice for everyone in your home, keeping the money in your pockets. the Family Hub you can connect Bluetooth for your fav Music, TV, Dateline, check to see who is at the door all from your Fridge, now capacity? Meats its meats/cheese, vegs and layers and layers of food as it has several shelves. I don't know how I have lived without this.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 11, 2026
sanrys
4 out of 5 stars review

Samsung AI Hub Refrigerator — A Solid Upgrade with

[This review was collected as part of a promotion.] ⭐⭐⭐⭐ Samsung AI Hub Refrigerator — A Solid Upgrade with Room for Improvement Rating: 4 out of 5 stars Overview This is my second Samsung AI-powered refrigerator. I previously owned the Family Hub generation and recently upgraded to the newer model featuring the larger AI Hub screen. Overall, it's a very good refrigerator — Samsung clearly continues to push the boundaries of what a smart fridge can do. That said, after spending time with it, there are some clear strengths and a few areas where Samsung still has work to do. ✅ What I Love (Pros) Impressive Storage Capacity The interior space is generous and well-organized, making it easy to store everything from weekly grocery hauls to large platters for entertaining. Samsung has done a great job maximizing usable space. Excellent Cooling Performance The cooling is consistent and reliable across all compartments. Food stays fresh noticeably longer, and temperature recovery after opening the doors is quick. Beverage Center & Dual Ice Maker This is honestly one of my favorite features. The built-in beverage center is incredibly convenient for quick access to filtered water and drinks without opening the main door. Having two types of ice makers — cubed and Ice Bites™ — is a surprisingly useful luxury that I didn't know I needed until I had it. Sleek Exterior Design The refrigerator looks premium and modern in the kitchen. The flat-panel finish and minimal hardware give it a clean, built-in aesthetic that elevates the space. Large AI-Powered Touchscreen The upgraded AI Hub screen is significantly larger than the previous Family Hub display and feels more responsive. It serves as a great kitchen command center for managing calendars, viewing recipes, and streaming content while cooking. ⚠️ Where It Falls Short (Cons) Auto-Opening Door Is Underwhelming The hands-free auto-open door feature sounds great in theory, but in practice, it opens far too slowly and doesn't swing open fully. This makes it more of a novelty than a genuinely useful feature — you still end up pulling the door the rest of the way manually, which defeats the purpose. Bixby Is Not a Production-Grade AI Assistant For a refrigerator marketed around AI, the built-in Bixby voice assistant is disappointing. It struggles with basic commands, has limited contextual understanding, and simply doesn't compare to what we've come to expect from modern AI assistants like Alexa or Google Assistant. This is the area with the most room for improvement. Limited App Ecosystem for the Large Screen The AI Hub screen is big and beautiful, but Samsung hasn't fully capitalized on it yet. There's a noticeable lack of useful apps optimized for the vertical display format. The screen has so much potential, but the software library doesn't match the hardware's ambition. Internal Baskets and Trays Feel Flimsy Given the premium price point, I expected sturdier internal components. The baskets and trays feel lightweight and somewhat fragile — they flex more than I'd like when loaded with heavier items. Samsung should invest in more durable materials for these high-touch components. Final Verdict The Samsung AI Hub Refrigerator is a genuinely impressive appliance and a meaningful upgrade over the Family Hub generation. The core refrigerator fundamentals — capacity, cooling, and design — are excellent, and features like the beverage center and dual ice maker add real everyday value. However, the smart features still feel like they're catching up to the hardware. The auto-open door needs to be faster and more functional, Bixby needs a serious AI overhaul, and the app ecosystem needs to grow to justify that beautiful large screen. If Samsung can refine the software experience to match the quality of the hardware, this would easily be a five-star product. Would I recommend it? Yes — it's one of the best smart refrigerators on the market today. Just go in with realistic expectations about the AI features, and you'll be very happy with what is, at its core, an outstanding refrigerator. Reviewed by a repeat Samsung smart refrigerator owner who upgraded from the Family Hub to the AI Hub generation.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
JJFigs
5 out of 5 stars review

“A True Next-Gen Kitchen Upgrade — Sleek Black Ste

[This review was collected as part of a promotion.] I’ve owned quite a few high-end appliances over the years, but this Samsung Bespoke refrigerator genuinely feels like a next-generation upgrade, not just a cosmetic refresh. I went with the black steel finish, and it completely transformed the look of my kitchen—clean, modern, and premium without being flashy. Capacity & Layout (10/10) At 23 cu. ft. counter-depth, this fridge hits a sweet spot—plenty of space without sticking out awkwardly. The 4-door design is extremely practical: Flexible storage zones make it easy to separate meats, produce, drinks, etc. Deep door bins and adjustable shelving give you real usable space The layout is intuitive—you’re not digging around to find things It’s ideal for a family or anyone who likes to keep a well-stocked fridge. Even after loading it up, it still feels organized. Connectivity & Smart Features (Game-Changer) The AI Family Hub™+ is where this fridge really separates itself: Massive 32-inch touchscreen built into the door Full smart home integration via Wi-Fi and SmartThings Stream music, mirror your phone, leave notes, manage calendars But the standout feature is AI Vision Inside™: Tracks what goes in and out of your fridge automatically Helps with grocery lists and meal planning You can literally check your fridge from your phone This isn’t gimmicky—it’s actually useful day-to-day. Efficiency & Performance This unit is ENERGY STAR certified, which already puts it ahead in efficiency . But the AI layer takes it further: Adjusts cooling based on usage patterns Helps reduce unnecessary energy consumption Maintains very stable temperatures (better food preservation) In real-world use, it runs quietly and efficiently—no complaints at all. Interface & User Experience The interface feels like using a high-end tablet: Smooth, responsive touchscreen Clean UI with apps, widgets, and smart home controls Voice and touch integration works seamlessly It’s not just a screen—it becomes the control center of your kitchen. Visibility & Interior Design This is one of the most underrated strengths: Bright, evenly distributed LED lighting Clear visibility across all compartments AI camera lets you see inside remotely No more guessing what’s in the back or forgetting items. Final Verdict This refrigerator isn’t just about keeping food cold—it’s about integrating your kitchen into your digital life. What stood out most: ✔ Perfect balance of capacity + counter-depth design ✔ AI features that are actually useful ✔ Stunning black steel finish ✔ Best-in-class smart interface

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Dec 10, 2025
EllikB
5 out of 5 stars review

Stainless steel and glass.

[This review was collected as part of a promotion.] Best looking fridge on the market. Upgradable software with nearly limitless features. Makes nearly 10 lbs of ice and prepares the flex zone for wine. This is a power house of a fridge with large capacity.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
Satisfied
5 out of 5 stars review

STYLISH - FUNCTIONAL- WELL THOUGHT OUT?

[This review was collected as part of a promotion.] I am very happy with my refrigerator period it does all that I would like and more period it is beautiful coordinates well with my other Samsung appliances period I appreciate the quality for products, I ESPECIALLY LIKE THE INSIDE WATER PITCHER & 2 SIZES OF ICE CUBES.Tthank you!

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 27, 2026
Nana
4 out of 5 stars review

Many great features

[This review was collected as part of a promotion.] Although the capacity is less than my old refrigerator, I’m loving the fact that things don’t get lost in the back of the shelves. The adjustable shelf finally gives me a place for taller items. The Alexa connection lets me use it as a timer or to listen to my audiobooks while I cook. I haven’t used the Alexa feature for shopping yet but I can see doing that sometime in the future. I can leave notes for the family on the fridge without a mess of paper notes all over the fridge. I like the ability to keep tabs on what’s in the fridge so that I know what needs to be tossed or replaced. Bixby sometimes answers me when I’m talking to myself, but that’s just funny. I

Review from Samsung US
Helpful?470BPLVTEU1I15489020052
Mar 25, 2026
V Ng
4 out of 5 stars review

Looks fancy! Decent fridge

[This review was collected as part of a promotion.] The fridge is nice, it looks fancy. The AI that’s used to track what’s inside the fridge is gimmicky but I didn’t have high expectation of it. The left door scrapes upon opening/closing against the closed right door. But overall, it’s a good fridge that makes decent ice cubes and keeps food really cool.

Review from Samsung US
Helpful?470BPLVTEU1I15489020052