Hello Dawn, repots like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

So glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.  

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’. 

Hello nancy, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.