Hello albert, new televisions may produce an unusual smell or odor when first turned on. This is due in part to the manufacturing process of components. Some of the electronic components are &#34;coated&#34; to prevent corrosion during their journey from the manufacturer to the home. When those components heat up for the first couple of times, depending on how long you leave the device on, an odor can occur. This smell is not harmful to your health and it will dissipate usually between 10 days and 2 weeks and not return. This is normal and occurs with virtually all consumer electronics.<br />

Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Sorry to hear that you are not having a smooth experience with remotes. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.