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Customer reviews for VIZIO 32" Class D-Series HD Smart TV for
VIZIO 32" Class D-Series HD Smart TV
4.4 out of 5 stars
stars
5,324 ratings4,619 reviews
  1. 5 stars72% (3,820)
  2. 4 stars12% (657)
  3. 3 stars4% (234)
  4. 2 stars3% (170)
  5. 1 star8% (443)
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Showing 1,201-1,210 of 4,619 reviews
Sep 19, 2022
Barry2139
2 out of 5 stars review

Remote stopped working after two weeks

[This review was collected as part of a promotion.] Some of the functions of the remote stopped working after roughly two weeks of owning the television. I have to unplug and reset the television for it to start working again. This is the second Vizio that I have purchased in a year and have had problems with both of them.

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
reply from Customer Care

Hello Barry2139, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Apr 10, 2023
darentig
5 out of 5 stars review

Perfect size for my kitchen

[This review was collected as part of a promotion.] My daughter has a Vizio TV and really really liked how many channels and options were available. The sound and picture quality were really nice also... So I bought one for my kitchen! It's working out well!

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
May 1, 2023
Jo
1 out of 5 stars review

Screen went bad

TV lasted almost 8 months before screen went out, TV was still under manufacturer warranty, but Vizio did not honor warranty. This is the 2nd Vizio TV that we have had where the screen went bad. The other one lasted almost 2 years. If you are looking for a TV that will last close to a year, Vizio is your TV.

Review from walmart.com
Helpful?1EJCLPYFQZH515470050676
reply from VIZIO

Hello Jo, at VIZIO we pride ourselves on our award-winning customer service and tech support policies and procedures. What you’re describing isn’t our procedure for resolving this problem. I’m worried you may have misdialed or spoke with a different organization, since our policy on that is set up warranty services if troubleshooting steps do not resolve the issue and the issue was a result of a manufacturing defect while the device is within the VIZIO warranty time frame. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.

Aug 7, 2023
GRred
2 out of 5 stars review

Not impressed

[This review was collected as part of a promotion.] I thought I’d try the brand, I’ve got an LG brand in the other room. The quality is cheap, the color isn’t very good, and some programs won’t center on the screen. I’m actually surprised the quality is so bad! I left 2 stars because it is a smart tv, and fits in the space I’m currently us it in.

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
reply from Customer Care

At VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.

Feb 22, 2023
Hoosierchristina
5 out of 5 stars review

I’m in love with all the available premium apps.

[This review was collected as part of a promotion.] I purchased 2 TV’s 3 months ago I’ve been looking for just the right TV to put into my kitchen and bathroom I love all the Available extras, Apps so I bought 2 more this month for my family and Master Bedroom Vizio never lets me down.

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
Jan 8, 2023
Dez.T
2 out of 5 stars review

Love the picture quality

[This review was collected as part of a promotion.] Love the picture quality, for individuals that not technically profession could be a problem getting this television started end it takes a while to learn how to use the features, for us seniors that would like television, it’s a shame we have to go through a menu for the television to pop up, The numbers are too small on the screen when you change channels,, A couple times I turned on the television and it would not turn on, on another occasion I couldn’t do anything the screen froze, I head to unplug and re-plug to recover the control.. no mure button to take a phone call.. I am one day pass returning the TV

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
reply from VIZIO Support

We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.

Mar 8, 2024
cfcatron
5 out of 5 stars review

great picture

[This review was collected as part of a promotion.] This has it all. Very clear picture. The features are very nice. I have not had any problems with this tv. I have a LG tv in my living room and and always having problems. I need to upgrade to Vizio.

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
Sep 9, 2022
Bobo1234
1 out of 5 stars review

Just no

[This review was collected as part of a promotion.] In 2 years I have had to purchase 2 Vizio TVs. The first one broke right outside of warranty. Screen wouldn't light up but tv came on still. The t.v. I have now of vizios has had to be factory reset 6 different times for it to even work. Everytime it has an issue, I call tech support. First thing they ask is about internet speed. Well I have a top tier plan, it's fast. Then after trying to troubleshooting things. They tell me to just factory reset it to make it work. This last round they said they had to escalate the problem and that someone would get back to me in 2 days with a solution. It's been a week now. So, if you enjoy spending money for a useless brick, like waiting on hold for an hour at a time, resetting your TV constantly, go Vizio. If you don't like those things look for another brand. Vizio use to be good. But apparently not now. I won't be back a third time. Only gave them a second chance with the smart tv because I have a 20year old Vizio still running strong. But these new ones are crap!

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
reply from Customer Care

Bobo1234, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review and thank you for giving our technical support team a chance to assist with troubleshooting this issue. This issue is not common, so I appreciate you bringing it to our attention. Please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. We will be more than happy to look in to your case and provide and update. Thank you.

Jul 6, 2021
Concerned mom
3 out of 5 stars review

Returned it!

Although the quality and ease of use was exceptional, I had to return this tv. The tv was intended for my son who is 9. I did not like that you are unable to delete the apps that show up and the suggested shows that scroll across the top of the screen were sometimes suggestive and I’d rather my son not see that. You can navigate to “watch free” at any time and I could not control what was on.

Review from vizio.com
Helpful?1EJCLPYFQZH515470050676
reply from Customer Care

Hello Concerned mom, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Jan 8, 2023
Hannah
1 out of 5 stars review

Brand new and SO SLOW

My mom bought this tv a couple months ago and she doesn’t ever put it on, unless my son and I are over, which is twice a month. It’s been so slow ever since we got it. I thought maybe it’s just warming up since it’s brand new. Maybe three months later (now) I just sat on the remote and it turned on the “watch free” channel. I was in the middle of a movie and literally could not get out of the watch free screen without unplugging the tv. I was informed that new batteries were just put in too so I know it’s not the remote. This tv overall just sucks and I usually LOVE Vizio. This is a huge disappointment.

Review from walmart.com
Helpful?1EJCLPYFQZH515470050676
reply from VIZIO

Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.