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Customer reviews for Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors for
Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors
4.4 out of 5 stars
stars1,061 ratings942 reviews
  1. 5 stars63% (670)
  2. 4 stars24% (255)
  3. 3 stars7% (74)
  4. 2 stars2% (16)
  5. 1 star4% (46)

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Showing 271-280 of 942 reviews
Sep 28, 2019
deebotapartment
4 out of 5 stars review

Verified Purchase

Great for apartment

[This review was collected as part of a promotion.] Bought this refurbished and put it on a schedule to vacuum every day from the app while my roommate and I are out. The apartment is noticeably cleaner - it gets to places that collect dust and crumbs like under a kitchen counter or along baseboards. Sometimes it gets stuck on cords or under a couch. Not an issue for me, but if you're looking to get something like this for someone with more limited mobility who wants to be independent, make sure it won't get stuck anywhere. Works great on hard flooring and carpet.

Review from ecovacs.com
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May 30, 2018
spring1108
5 out of 5 stars review

Verified Purchase

PERFECT

[This review was collected as part of a promotion.] We bought the DEEBOT several months ago and absolutely love it. It meanders around our entire living room, kitchen and dining room and literally cleans everything in it's path. It's not too loud, it's easy to use and I love the functionality of being able to control it from my phone.

Review from ecovacs.com
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Nov 7, 2019
Baila12345
4 out of 5 stars review

Verified Purchase

Great robot!

[This review was collected as part of a promotion.] We love our ecovacs vacuum! there something so relaxing about having it drive around cleaning for us. I took off one star because it was difficult to connect it to the app and now that it's connected the app is a bit slow to start up.

Review from ecovacs.com
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Nov 8, 2019
dontliketovaccum
4 out of 5 stars review

Verified Purchase

Good for the price point

[This review was collected as part of a promotion.] I've had one of these for over a year. The first one ran great for about the first 8 months and then started having some issues. I called in to customer service and they were great. They made it easy to replace the one I had and now I'm back up and running again.

Review from ecovacs.com
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Nov 13, 2019
4122Techie
5 out of 5 stars review

Verified Purchase

Great Support!

I've had the product for about 16 months now. For most of the first year with light use, things worked Well. Late in the first year, I started to have more and more trouble with the main brush error. I didn't really dig in until just after the warranty had expired. I caught up Support, realized that the warranty had just lapsed, and that it was not going to be a home repair. I was ready to give up But the support team worked with me took a look at it and Ended up sending a replacement unit at no cost. I've had the new one up and running better than ever. The product continues to do everything I'm looking for(which is light use twice a week on low rug and hardwood floor picking up dog and cat fur. It does get stuck if I forget to block off our high area rug though), and the support team really went above and beyond to make sure they had a satisfied customer

Review from ecovacs.com
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Dec 11, 2019
JeffNafs41
5 out of 5 stars review

Verified Purchase

Very Impressed

[This review was collected as part of a promotion.] I have had my Deebot for about a month and have been very impressed. It does a fantastic job on my hard floors where the pet hair collects, and I am very happy with how easily it can transition to my very tall and thick area rug. I will be purchasing another one for my basement. You can spend a lot more for the one that "empties itself", however, if you have 8 seconds to spare and empty this one yourself, save the money!!

Review from ecovacs.com
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Apr 1, 2019
Peter12345
5 out of 5 stars review

Verified Purchase

Works great everytime

[This review was collected as part of a promotion.] We have affectionately named our deebot "Ralph". Ralph runs twice a day and you would swear we no longer have dogs or children in our house. Before Ralph our floors were a constant mess. Now that Ralph does his routine twice a day the floors are spotless. We have a fairly large 1st floor with multiple floor types and plenty of obstacles. Nothing stops Ralph.

Review from ecovacs.com
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May 30, 2018
Joejoejoejoe
4 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] We have owned our Deebot for a while now. It's great. We are pleasantly surprised by how much it picks up. It runs around doing its job and it's quiet enough that we can still watch TV. Although we haven't tried it yet, I think that I could program it to work while I sleep. Our conventional vacuum hasn't been out of the closet since we got the Deebot. Talk about a time saver.

Review from ecovacs.com
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Dec 11, 2019
Fernandosv
5 out of 5 stars review

Verified Purchase

Awesome value for its price

[This review was collected as part of a promotion.] This is my first robotic vacuum cleaner and I am really pleased with how it works. I love the fact that I can control it with Alexa and Google assistant. I use it on hard floors and rugs and it does an amazing job! I am very satisfied with it.

Review from ecovacs.com
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Jun 11, 2018
paulInGtnTx
4 out of 5 stars review

Verified Purchase

Still evaluating

The Deebot is pretty cool. It does have some challenges. We have a one-story house that is over 3000sqft. I have not tried to get it to do all the rooms at once but even the open space with some doors closed requires 2 or 3 stops to empty the dirt out and 1 or 2 recharges. It's not obvious which setting is best to ensure it gets everything. If I use Auto, it doesn't seem to map out the area and keep track of where it's been. I probably need to read more about it but I haven't had the benefit of seeing it complete the job and go back to the base... it seems to struggle to find the base, actually. The one-room setting doesn't always keep it from crossing transitions and some of our transitions are just high enough it gets hung up on them. Also, it gets caught under cabinets and couches that are just the right height. I block some of this but I can't get it all and it would be too much prep... it's supposed to save me time, after all. Our dog sheds profusely and we have all hard floors, so that's the main source of 'dirt'.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546