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Customer reviews for Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors for
Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors
4.4 out of 5 stars
stars1,061 ratings942 reviews
  1. 5 stars63% (670)
  2. 4 stars24% (255)
  3. 3 stars7% (74)
  4. 2 stars2% (16)
  5. 1 star4% (46)

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Showing 261-270 of 942 reviews
Apr 1, 2019
JanetMichigan
5 out of 5 stars review

Verified Purchase

Excellent!

[This review was collected as part of a promotion.] My husband got it as a Christmas gift, and I just love it and can't live without it! It works really good,picks up everything ,it charges on it own,and is so easy to clean.I couldn't believe how easy it was to take everything apart and clean it very good and make it like new again.The part are so easy to assemble and affordable super easy to replace.Just love how I haven't had to sweap ever again.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Apr 1, 2019
ErikTheRed
5 out of 5 stars review

Verified Purchase

So Convenient! Recommended for Dog Owners

[This review was collected as part of a promotion.] This vacuum is such a time saver! We have a golden retriever who is constantly shedding and this vac picks up all of her hair/dander. We have all hardwood floors which certainly helps but the vac seems to work well on our area rugs too. It does get stuck occasionally in tight corners, but any other robotic vac would do the same. Edge mode is the best for all the build up around the walls! There are also two power settings (high/low) so keep that in mind when considering suction power vs. noise level! Great product!

Review from ecovacs.com
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Jun 8, 2018
AustinJen18
4 out of 5 stars review

Verified Purchase

No more cat hair!

I Got this as a Mother's Day gift, and I love it. I immediately named it awesome Rob, because it saves me so much time from vacuuming. The only downside is we seem to have difficulty getting it to Run automatically at the same time each day using the scheduling feature. That's the reason I gave this review four stars instead of five.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Web

Thanks for sharing - we are glad Awesome Rob is working out for you. Your concern about scheduling has been sent to our Customer Service Team, a team member will be reaching out directly to assist & resolve this situation. Thanks again - say hello to Awesome Rob for us!

Sep 27, 2019
MJLogan42L
3 out of 5 stars review

Verified Purchase

Good vaccuum, but always stuck

[This review was collected as part of a promotion.] After a month of use I am happy with the vacuums ability to travel around and pick up dust and dirt from our floors and carpet. The downside is that it gets stuck 3-4 times each use so we have to be home to babysit it. We replaced an older Roomba which was much better about avoiding getting stuck under our furniture and were able to let it run while we were not home. This Deebot can only be used when we are here to monitor it and free it from its trouble.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, Thank you for your feedback. Since the DEEBOT is not able to recognize everyday objects during its cycle, room preparation plays an important role in the success of the DEEBOT's cleaning. Removing objects such as cords, clothes and toys from the floor should help the robot from getting stuck during its run. We hope this helps, but should you need any further assistance please reach out to us at customerservice@ecovacs.com. We'll be happy to help out. Best, Ecovacs Customer Care

Mar 27, 2019
Dabpachez68
4 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] Great way to keep the house clean. You still have to prep the house so it doesn't suck up anything and jam or run into something and get stuck. I bet there will be a later version that doesn't do this

Review from ecovacs.com
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Nov 8, 2019
Yhassan1037
3 out of 5 stars review

Verified Purchase

Works great - but keeps starting on its own...

[This review was collected as part of a promotion.] I've had this for a about two months & loved it until the last two weeks. It starts vacuuming at midnight, with being prompted! I don't have anything scheduled. I tried resetting the remote. I googled solutions, but haven't been able to fix the problem. Every night I just wake up & have to turn it off. I guess I'll start unplugging it before bed but that seems like a hassle.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, We're sorry to hear about the phantom scheduling problem. Please try resetting the robot which should delete any internally saved schedule. If the issue persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further. Best, Ecovacs Customer Care

Dec 11, 2019
Cobra82525
5 out of 5 stars review

Verified Purchase

So much better than expected!!!

[This review was collected as part of a promotion.] I've had this about a month and wasn't sure it would hold up to what was said about it. I have a roomba and didn't expect it to perform as well. It does extremely well and I'm very happy with this one!!

Review from ecovacs.com
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May 30, 2018
Dan and Amy in LA
4 out of 5 stars review

Verified Purchase

It's been a Life saver with 2 cats

[This review was collected as part of a promotion.] My wife and I have been very satisfied with our N79 overall! We have to cats and a small single floor apartment with no carpet. The N79 goes under the couch and bed to get hair that we can't reach, which means our apartment overall feels cleaner since we started using it. The only reason for 4 stars is that the N79 seems to get stuck a lot on seemingly small mats, cat trees, and floor ridges. We joke about having to "Rescue" it all the time. I'd estimate that it doesn't get permanently stuck about 66% of the time - if that number was higher this would easily be 5 stars.

Review from ecovacs.com
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Mar 27, 2019
Koolkids54
5 out of 5 stars review

Verified Purchase

Great product!

[This review was collected as part of a promotion.] I bought this a few months back.It has surpassed what I thought I was getting. It pick's up all the dust and Cheerios on my floor(I have lil ones) without any problem.My couches are raised so it gets under there without a problem.I does not like the super thick shag rug I have,but other than that no problems.

Review from ecovacs.com
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Jun 13, 2018
killroyboy
4 out of 5 stars review

Verified Purchase

Good with a few frustrations

I've been pretty happy with the N79. The first unit I received was faulty, but Ecovacs replaced it quickly. Since then, I haven't had any major problems. There are a few frustrations: 1) The schedule is wiped out when the vacuum gets switched off or runs out of battery. It's not hard to save that data into the device memory. 2) It seems to get stuck quite often in places it shouldn't.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546