Skip to Main Content
Sams Club
Sams Club
Customer reviews for Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors for
Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors
4.4 out of 5 stars
stars1,061 ratings942 reviews
  1. 5 stars63% (670)
  2. 4 stars24% (255)
  3. 3 stars7% (74)
  4. 2 stars2% (16)
  5. 1 star4% (46)

Member photos

  • +24 images
Sort by |
Showing 151-160 of 942 reviews
Nov 10, 2019
jjackson75
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] I have had the vac for a few months now and am really happy with it - havent had any issues besides it disconnecting from wifi sometimes. Coming home from work with the floors swepted up is really nice. Bonus - I know 3 days a week, my cats have a good hour of entertainment!

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Nov 13, 2019
4122Techie
5 out of 5 stars review

Verified Purchase

Great Support!

I've had the product for about 16 months now. For most of the first year with light use, things worked Well. Late in the first year, I started to have more and more trouble with the main brush error. I didn't really dig in until just after the warranty had expired. I caught up Support, realized that the warranty had just lapsed, and that it was not going to be a home repair. I was ready to give up But the support team worked with me took a look at it and Ended up sending a replacement unit at no cost. I've had the new one up and running better than ever. The product continues to do everything I'm looking for(which is light use twice a week on low rug and hardwood floor picking up dog and cat fur. It does get stuck if I forget to block off our high area rug though), and the support team really went above and beyond to make sure they had a satisfied customer

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Sep 27, 2019
kaybaeeeee
3 out of 5 stars review

Verified Purchase

Decent Product- But Wouldn't Recommend

[This review was collected as part of a promotion.] I bought this a month ago and used it for about a week and a half. It was really nice to be able to start the robot from anywhere, even if I wasn't at my house. However, you can't keep track of where it is, or if it got stuck anywhere. I was at work all day and started the robot an hour before I got off. When I got back, I realized too late that it had gotten stuck on the rug in my living room and hadn't moved an inch. This robot cleans, but not really well. I would suggest this for a small house/apartment that doesn't have any carpet or major obstructions because it gets stuck easily. It does its job, but you definitely get what you pay for; which means that its job is to go anywhere to try to sweep. It constantly misses spots and gets stuck a lot.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, Thank you for your review. Since the N79S does not have virtual boundary capabilities, room preparation plays an important role for the unit having a successful cleaning cycle. Removing everyday objects from the floor such as cords and clothes prior to sending the robot on its way should lead to a less obstructed cycle. For areas that need some extra power, we recommend using the max mode which increases the suction power of the robot by up to 2x and can be enabled on the ECOVACS Home app. We hope this helps but should you need any further assistance please don't hesitate to reach out to us at customerservice@ecovacs.com. We're always happy to help out. Best, Ecovacs Customer Care

Dec 11, 2019
MamaMikki38
5 out of 5 stars review

Verified Purchase

Great product for every day maintenance cleaning!

[This review was collected as part of a promotion.] Debated this purchase for a long time. I am so glad that I did. Does a great job with everyday scheduled maintenance cleaning. We have an American Bulldog and trying to keep up with his hair was unreal. Now I can do my deep cleaning every week and worry less about vacuuming every day. We do occasionally find it loses battery trying to return home however, this is generally when teenagers have left unnecessary obstacles in it's path.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Nov 18, 2019
JennGold77
5 out of 5 stars review

Verified Purchase

Love it, Great for Pet Owners

[This review was collected as part of a promotion.] I had a robot vacum a few years back and it was just not good enough to be happy with it. I'm very happy with my Deebot it does a daily cleaning set on a schudle and does the work for me! I do have an issue it gets stuck going form y tilte floor to my wood floor on the flooring trim. Overall I love it and very happy with the vaule I paid for the deepot and the experince I have had using it so far.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Nov 12, 2019
Jenspaws007
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] I have two kids and a big kid (hubby) a dog and a cat and this works very well. This works so well that I only need to deep vacuum once a month. I just touch up in certain areas once a week. It is a great purchase and we want to get another for the house

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Sep 27, 2019
KLL1234567
3 out of 5 stars review

Verified Purchase

Gets the job done (mostly)

[This review was collected as part of a promotion.] He works perfectly well, but I usually run him when I'm not home, because he can get a bit loud/annoying. I have to shut doors to rooms where he can't quite always make the lip or will get caught in/drag the bath mat. The app also takes a loooong time to connect when I open it - 2010 levels of connection speed. Overall, reasonable value for money, if you don't want to spend more for something fancier. Maybe in the future I'll upgrade.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, Thank you for your feedback on your Ecovacs experience. We're sorry to hear it has been less than perfect. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with some of the trouble the robot has encountered. Best, Ecovacs Customer Care

Dec 17, 2019
DeeRobot03
4 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] We bought this vacuum about a month ago and we love it! Fairly quiet and cleans a significant amount. It misses some spots but overall gets most everything on the floor. When I sweep at the end of the week, I definitely notice I don't sweep up as much dog hair as I used to. I did only give it 4 stars because it does get stuck, QUITE OFTEN, under my couch. It keeps wedging forward until it's so stuck under couch that I can't even pull it out u less I pick up the couch. I wish it had a sensor on the top edge of it so it would notice when it's squeezing in between things.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
May 27, 2018
Dkrukowski
5 out of 5 stars review

Verified Purchase

Best helper ever!

[This review was collected as part of a promotion.] I bought the N79 a month ago unsure if it could handle the dog hair or multiple surfaces. I'm happy to say it far exceeded my expectations! It does wonders grabbing the dog hair off the hardwood floors and cleans the carpets better than the expensive well known vacuum we have. I'll warn that it's not a fan of the shag rug we have which is no surprise and wish this model had the magnetic border to deter it from the rug. But other than that I love this thing!

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Jun 13, 2018
Ant Cardenas
4 out of 5 stars review

Verified Purchase

Simple to use. Cleans well on wood or tile.

This robot is set up at our house to clean on Monday , Wednesday, and Friday at our house for 2 hours at a time. It helps keep the wood floors cleaner. We still have to swiffer and mop the floors but not as often. It has a remote control feature that you can use to program it or manually control it along with an app on the phone. The only downside is that is get stuck on are high carpet. I would recommend this for wood floor, tile or very short flat carpet only.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546