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Customer reviews for Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors for
Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors
4.4 out of 5 stars
stars1,061 ratings942 reviews
  1. 5 stars63% (670)
  2. 4 stars24% (255)
  3. 3 stars7% (74)
  4. 2 stars2% (16)
  5. 1 star4% (46)

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Showing 121-130 of 942 reviews
Nov 12, 2019
Nicolattis
5 out of 5 stars review

Verified Purchase

Great customer service

[This review was collected as part of a promotion.] We bought a Deebot 79S last year and fell in love with it. Then, it broke, and we were very sad. Customer service to the rescue. We called and described the problem. They asked us to return our Deebot and sent us a new one right away. It's working great and we're happy again!

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Nov 7, 2019
Kelley mars
1 out of 5 stars review

Verified Purchase

Not very happy

I bought one of these as a birthday present for myself and the battery was bad it wouldn't last long. Sent it back got a replacement and then it seemed like I had all kinds of other issues between it not cleaning my rug well as it bounced across the rug. It's a very short rug.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, We're sorry to hear the robot has been acting up. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to look into the issue and troubleshoot the problem accordingly. Best, Ecovacs Customer Care

Oct 4, 2019
RedPerry311
5 out of 5 stars review

Verified Purchase

DEBOT N79S FTW

[This review was collected as part of a promotion.] Bought this DeeBot about a month ago. it has been a GODsend! with 4 little ones running around the house, crumbs and craft scraps are an everyday occurrence. I have this bot programed to run every night at 11. If makes my hardwood floors look so clean that when the wife came home after the first run she said "Did you mop the floor? it is so clean" :) Happy wife, Happy life!

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Apr 1, 2019
Serena0511
4 out of 5 stars review

Verified Purchase

Warrior Princess

[This review was collected as part of a promotion.] We named our Zeebot, Zena like the warrior princess, because she truly goes to war on the dirt and pet hair in our home. With five children and five dogs we needed a robotic vacuum that was up to the challenge and she certainty has lived up to expectations.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Nov 12, 2019
Heather123
4 out of 5 stars review

Verified Purchase

Good quality for lower price tag!

[This review was collected as part of a promotion.] I've had our DEEBOT for about a month or so and I have been using it frequently. I did notice that yesterday the machine seemed to be bumping into more doors/walls that it had in the begining. Hoping this does not get worse or the sensor goes bad. Overall I am verry happy with this purchase.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
Mar 26, 2019
Jaclyngold531
4 out of 5 stars review

Verified Purchase

The best for the price

[This review was collected as part of a promotion.] I bought this about a month-and-a-half ago. I absolutely love it. I have two cats and it does such a great job getting the cat hair, kitty litter, and dust off of the floor. I have a laminate flooring and a very flat rug in my living room that this does great on. I have swiffered after, and there is no dirt on the swiffer because this does such an amazing job getting the dirt! There are no issues with my flat living room rug. I have one big platform step at my entrance, and when I put it up there, it never falls off the edge. The spot cleaning and edge cleaning features are good, and I use them frequently. My only complaint is that I have a rug that is more shaglike in my bedroom, and it does not do well on it. The side brushes get tangled in it and get messed up. That issue has happened since day 1. I try to keep it off of that rug. I don't run it when I am not home for this reason.

Review from ecovacs.com
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May 25, 2018
pillscavenger
4 out of 5 stars review

Verified Purchase

Good enough robot vacuum for the price

[This review was collected as part of a promotion.] Using it for 1400 sq ft apartment. We have 2 cats. It definitely helps picking up those endlessly shedding cat hair, but the bin must be emptied at least once during one session because it fills up fast. Deebot often gets stuck in one location (e.g. keeps cleaning the same hallway for 10 minites) instead of going through the entire apartment. It must be moving in some random motion instead of scanning the area and vacuuming the most efficient way. It'll go in one direction, turns midway before going all the way until it hits the wall. So this is good enough if you're looking for a small vacuum to run in the background, but it's not smart enough to do the thorough cleaning.

Review from ecovacs.com
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Mar 27, 2019
Alicia Gabriel
5 out of 5 stars review

Verified Purchase

The best invention ever!

[This review was collected as part of a promotion.] I bought my Deebot 3 months & in love love love love. I love the different features; it was well thought out - the cleaning sweep is very clean - capturing corners & specific spots - amazing. I particulary love the fact that I can auto time set & it cleans at the exact time set for it to clean. Everytime I use it, my 5 month old puppy (Mylo) takes a ride on it - lol. This is one of my best investments & to date I am extremely happy with this product. The robo mop will be my next purchase. Thank you.

Review from ecovacs.com
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Mar 27, 2019
Rezem90202
5 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] My husband got this for me as a Christmas gift and i love it. We have 2 dogs and a cat and it was nearly impossible to keep up with all the fur before. Now i just turn it on and let it do its thing while I straighten up other areas of the house.

Review from ecovacs.com
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Mar 20, 2019
Yuliya5503
4 out of 5 stars review

Verified Purchase

Awesome helper

I love this little vacuum. It cuts a lot of time in my cleaning routine, especially for the price. The only concern I have is that it's not great on my low pile carpet. I have 2 hairy dogs and it just seems to evenly spread their hair, it picks up some and it's enough to last in between vacuums, which I do about every 2 days. I am most likely going to buy one for my parents as a gift because they mostly have tile.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546