Lasted about a year and blew a fuse. Then we had it serviced and still doesn’t work. DO NOT BUY!

The product is excellent and has great features!! No. 1 @ Microwaves :-)

I have had this microwave for 8 months or so and there are 3 things that annoy me. 1. Clock Does not automatically sync even though the MW is connected to my network 2. Fan makes a lot of noise but water vapor from steaming pots never really gets drawn through the filters. I do not have this exhausted outside. I just use the internal path where the fan blows out the top. 3. How about a real manual for my specific MW! Trying to figure out the reheat, auto-cook etc sequence is really annoying. …and why isn’t there an reheat for 1 piece of pizza? You can only do an auto-reheat for 2 pieces?

[This review was collected as part of a promotion.] I purchased this microwave a couple months back and I was finally able to get it hung above my stove and let me tell ya this thing cooks ! It was easy to install, and it's very easy to maintain. It cooks awesome and the food does not taste like it's been cooked in a microwave. I had no problems getting it to hook up to my wifi and it's very user friendly. Overall I am very happy with my microwave and would most definitely recommend it to anyone.

Its overall a great microwave. We purchased a gas range and decided on a microwave at the same time. If you think about it, how big are the things most people put in the microwave? A plate of something, maybe a large-ish bowl to melt something like chocolate (and yes I know there are other ways to do it in the stove that will yield better results not everyone will know that). This thing is so great to be able to see your stovetop so much easier if you are taller (I'm 6' 2") and all the other microwaves Samsung sells were equal to if not larger than our current microwave at the time. Excellent buy for taller people. If you currenty have your microwave above your stove and it's the normal size chonkier microwave, you gotta stand back a bit or slightly tilt your head. Worse if you have glasses. Yeah I know. First, world problems. I like this microwave. HOWWWEVER! The one and onnnny reason I subtracted a star is because the panel is hard to see in low light. I wish it was just even barely lit. Something to make to panel easier to see because it's also shiny and reflective.

Issues with the microwave: 1. The door has to be pulled out to open it, there is no ‘open’ button. Worried the microwave may come off the wall. 2. Button on the panel are not lighted so difficult to see at nite even with kitchen lights on. Flash lite gas to be used. Company needs to improve on these difficult features.

I bought this microwave in 2023, alone with the Bespoke induction range and dishwasher. I have to say that the button for the fan is near where you open the door, the problem is the fan turns on often when opening the door. It is annoying. Bad design I guess.

Loved this microwave until it started to act up -just a month over the 1-year warranty. They would not budge on the one-year. The display clock/timer began to malfunction. Thing is it happened prior to the one-year but we just thought it was a glitch and unplugged it and plugged it back in. Now, it happens on a regular basis regardless of unplugging and plugging back in. Very disappointing. Samsung should stick to making electronics and stay away from appliances.

Just got the microwave installed. Seems everyone is right about the clock. It doesn't give the option to set to PM. I've used at least owned and used 20 ++ microwaves throughout my lifetime and this is the only microwave that gives me trouble. I did heat up soup and that worked well. I hope this microwave functions and lasts. Fingers crossed. I also purchased the induction oven but haven't installed yet. Hope these appliances last.....

I bought this microwave for its sleek design, it's modern looks ,it was on sale and I needed a microwave. First off I would recommend that you have this professionally installed by Samsung team because we did it ourselves and it's quite a project and can take a lot of time so it's well worth the money to have installed by them. So once it was installed and up and running, here or some things to consider. The digital keypad lettering is a muted grey color on a dark background. You have to have a somewhat bright room to see the keypad "buttons. " It would have been nice to have a keypad that lit up once it was touched. Because the microwave is mounted high and the door handle is on the right, I open the door with my right hand since there is no button to press to open door. The door handle is disguised on the right side, the thing I noticed is when I close the door naturally with my left hand my fingers would often time touch one or two of the 3 bottom buttons , which are either the task lights, the turntable off/on button or the fan button. I don't so much mind accidentally touching the light button but when I hit the turniable off/on and the fan button that's is really more annoying because I don't know that I've turned off the turntable feature, which I prefer the turning feature to be always on. If your fingers accidentally touch the fan button it comes on at the maximum fan speed and it is loud. Some of you may be familiar with the 30 second instant microwaving feature. On most microwave ovens, when you press the 30 sec button your food starts to cook immediatlely. On this microwave you have to also hit the start button to cook your food and that's just an extra unnecessary step in my opinion. If you have to defrost something in this microwave, you will need to open up your Smarthings App because there is no power level button on the microwave keypad to allow you defrost frozen food at a specific power level/%, however this can be.accomplished in the Smarthings App. Once you set the desirwd defrost program and send it over via wifi to the microwave oven you still have to go to the oven and push the start button which to me seems to defeat the purpose of the app if I'm have to walk back over just to push the start button. It would be awesome if they had a "Start" button in the Smarthings app.