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Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation
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4.7 out of 5 stars
stars
1,003 ratings483 reviews
  1. 5 stars82% (825)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (34)

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Showing 41-50 of 483 reviews
Oct 3, 2022
Reviewer name: AliciaR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My bed looks beautiful

This was the best purchase I have ever had.

Helpful?3U48H3QF8VHZ15466523545
May 17, 2022
Reviewer name: Let
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Take a closer look

You cannot put a headboard on this! Wish I had realized that beforehand.

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Aug 31, 2016
Reviewer name: Katde
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

One of the best purchases I've made. Made my queen size bed feel like a new bed!

Helpful?3U48H3QF8VHZ15466523545
Feb 19, 2023
Reviewer name: Smiley
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

A no no you will be disappointed

I broke after a few weeks of having it

Helpful?3U48H3QF8VHZ15466523545
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Apr 7, 2019
Reviewer name: mollejo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good base for the mattress.

Buy this base because the one I had was defective.

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Sep 15, 2016
Reviewer name: Glc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect replacement for the bed frame

Had it for a week and very happy. Much improved over standard equipment we replaced.

Helpful?3U48H3QF8VHZ15466523545
reply from Supplier Response

We are thrilled to know you made an upgrade by switching to our products. Thank you for the kind review :)

Oct 26, 2016
Reviewer name: Mandlou
1 out of 5 stars
1 out of 5 stars review

Not great

I bought this a month ago, and it made our mattress feel uncomfortable. It makes loud noise, wakes me up. I regret getting this, but soon we'll buy a new bed frame

Helpful?3U48H3QF8VHZ15466523545
reply from Supplier Response

We would like to look into the issue and find a way to remedy the problem. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Apr 18, 2018
Reviewer name: takster
1 out of 5 stars
1 out of 5 stars review

Loud, Breaking

Squeaks a lot and some of the wires have popped off the frame. All within the first year. There are cross bars that keep the storage from being really convenient. Not what I had hoped or expected after reading other reviews.

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Dec 3, 2016
Reviewer name: JD
3 out of 5 stars
3 out of 5 stars review

One of 3 broke after 2 years

I have 3 of these. A full, Queen and King. I love them, however the Queen just broke after 2 years of use. I am trying to get a replacement, hope that it works out.

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Jan 24, 2020
Reviewer name: Smokie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Queen Platform bed frame 13 inches high

The frame was extremely easy to put together and light weight. The frame was about 2 inches longer and an inch wider than the mattress and there was no adjustments in the frame for the variation in mattresses.

Helpful?3U48H3QF8VHZ15466523545