Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation
4.7 out of 5 stars
stars
1,003 ratings483 reviews
  1. 5 stars82% (825)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (34)

Member photos

  • +3 images
Sort by |
Showing 141-150 of 483 reviews
Nov 28, 2021
Bobby
1 out of 5 stars review

Poorly made

I’ve been going to wanting to review a queen version for about three years but never got around to it. Only after I saw this advertisement in Sams I figured I’d write a review. All the legs of the frame may the strong but the thin bars are extremely weak. I weighed about 220 pounds when I first got this frame and overtime the little bars that run the entire length of the frame started to break at the weld. I have a very thick mattress so I don’t see how those could’ve broke. I don’t stand on the bed and jump up and down like a little kid. I sit on the edge of the bed and watch TV, put on my sock, put on my shoes etc. One day while vacuuming I noticed those a few of little bars hanging down. They weren’t bad they were just broke at the weld. When I took the mattress off the bed I noticed more of them in closest to the edges of the bed. I tried to put them back and duck taped them up. I have dogs that likes to hide under the bed when it’s thundering or from fireworks and I don’t want them poking their eyes out! It’s a good thing I noticed this because if something would’ve happened to my dogs I would have freaked out! I now only weigh 164 pounds and it still had a couple more break. If you were over 160 pounds I suggest you shouldn’t get this mattress frame. I’m disabled and I can’t just take the thing back to the store. I had to make do with what I had. I still worry about more of them possibly breaking and me not noticing it.

Helpful?3U48H3QF8VHZ15466523545
May 11, 2024
HR
5 out of 5 stars review

Verified Purchase

Easy set up fazt delivery

Helpful?3U48H3QF8VHZ15466523545
Mar 4, 2020
michyln74
3 out of 5 stars review

Just not for me

So easy to put together and it does seem very sturdy, however, I could feel the center bars through my mattress. Where the two pieces come together in the middle, I could feel that my mattress was firmer in that part, it was odd. I returned for a different type

Helpful?3U48H3QF8VHZ15466523545
Mar 17, 2026
Rachel
3 out of 5 stars review

Kinda squeaky

Pros: It is extremely easy to put together. It's 2 separate pieces that unfold that are held together with 2 bolts (I wish it were one piece). It's a good height and has decent storage space underneath. Cons: It is not noise free. We've had it for a week and just noticed it started squeaking as you toss and turn. I think it's making the mattress dip where we both sleep because of it being 2 separate "cots" bolted together It's a good frame

Helpful?3U48H3QF8VHZ15466523545
reply from Zinus

We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Mar 6, 2020
Milan
5 out of 5 stars review

Verified Purchase

Best of the best

Perfect, look no further, easy install and much better than any box spring or other base. Even you have wooden head board and the base came with jr might come loose or wood get little bit bend, but this is perfect solution and complete peace of mind.

Helpful?3U48H3QF8VHZ15466523545
Dec 28, 2022
CFProton
1 out of 5 stars review

Flimsy, breakable, poor design.

I bought 2 of these and both have problems. First the outside frame broke so I replaced it. Next, the small wires started popping off the frame because the welding is poor. Now one leg broke because the steel is flimsy and over a years worth of use it snapped off the frame. Worst yet the center support pushes you to the outside edge of mattress and I've fallen off twice.

Helpful?3U48H3QF8VHZ15466523545
reply from Supplier Response

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 28, 2024
Jennifer
5 out of 5 stars review

Verified Purchase

Best bed frame of its kind.

Excellent bed frame. No sagging bars and made so you don’t stub your toes on the feet.

Helpful?3U48H3QF8VHZ15466523545
Mar 11, 2022
Dez Baccus
5 out of 5 stars review

Verified Purchase

Great Purchase...

Very sturdy, Easy to assemble, nice storage area under the bed. Need to buy another one!

Helpful?3U48H3QF8VHZ15466523545
Sep 17, 2021
FN
5 out of 5 stars review

Verified Purchase

Good quality product

Happy with this purchase, exactly what I expected. Arrived on time.

Helpful?3U48H3QF8VHZ15466523545
Jun 23, 2024
Sandy
5 out of 5 stars review

Verified Purchase

Perfect bed frame

Is great fit bed and is easy assembly also strong

Helpful?3U48H3QF8VHZ15466523545