Skip to Main Content
Sams Club
Sams Club
Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation, Assorted Sizes  for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation, Assorted Sizes 
4.7 out of 5 stars
stars1,003 ratings483 reviews
  1. 5 stars82% (825)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (34)

Member photos

  • +3 images
Sort by |
Showing 141-150 of 483 reviews
Nov 28, 2021
Bobby
1 out of 5 stars review

Poorly made

I’ve been going to wanting to review a queen version for about three years but never got around to it. Only after I saw this advertisement in Sams I figured I’d write a review. All the legs of the frame may the strong but the thin bars are extremely weak. I weighed about 220 pounds when I first got this frame and overtime the little bars that run the entire length of the frame started to break at the weld. I have a very thick mattress so I don’t see how those could’ve broke. I don’t stand on the bed and jump up and down like a little kid. I sit on the edge of the bed and watch TV, put on my sock, put on my shoes etc. One day while vacuuming I noticed those a few of little bars hanging down. They weren’t bad they were just broke at the weld. When I took the mattress off the bed I noticed more of them in closest to the edges of the bed. I tried to put them back and duck taped them up. I have dogs that likes to hide under the bed when it’s thundering or from fireworks and I don’t want them poking their eyes out! It’s a good thing I noticed this because if something would’ve happened to my dogs I would have freaked out! I now only weigh 164 pounds and it still had a couple more break. If you were over 160 pounds I suggest you shouldn’t get this mattress frame. I’m disabled and I can’t just take the thing back to the store. I had to make do with what I had. I still worry about more of them possibly breaking and me not noticing it.

Helpful?3U48H3QF8VHZ15466523545
Mar 6, 2020
Milan
5 out of 5 stars review

Verified Purchase

Best of the best

Perfect, look no further, easy install and much better than any box spring or other base. Even you have wooden head board and the base came with jr might come loose or wood get little bit bend, but this is perfect solution and complete peace of mind.

Helpful?3U48H3QF8VHZ15466523545
Nov 24, 2024
Panda
5 out of 5 stars review

Super quiet and sturdy

I got this to go with a mmark hybrid medium firm mattress and it was so easy to set up. Literally took me 5 minutes and I didn't need any tools. It doesn't make any noise and I like how it's supporting my bed investment. I can also store stuff underneath it. It's solid.

Helpful?3U48H3QF8VHZ15466523545
reply from Zinus

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your new Night Therapy Reinforced SmartBase Platform Bed/Mattress Foundation. It’s wonderful to know that our products and service have met your expectations.We strive to provide high-quality products and exceptional customer service, so your feedback truly means a lot to us. If you’re happy with your experience, we’d be delighted if you could share it with your family and friends. Referrals from valued customers like you are the greatest compliment we can receive!If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.zinus.com.

Dec 28, 2022
CFProton
1 out of 5 stars review

Flimsy, breakable, poor design.

I bought 2 of these and both have problems. First the outside frame broke so I replaced it. Next, the small wires started popping off the frame because the welding is poor. Now one leg broke because the steel is flimsy and over a years worth of use it snapped off the frame. Worst yet the center support pushes you to the outside edge of mattress and I've fallen off twice.

Helpful?3U48H3QF8VHZ15466523545
reply from Supplier Response

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

May 11, 2024
HR
5 out of 5 stars review

Verified Purchase

Easy set up fazt delivery

Helpful?3U48H3QF8VHZ15466523545
Aug 7, 2017
sbg
5 out of 5 stars review

Great choice!

As others have stated, they are quickly put together with no tools assembly. Lots of storage underneath! We use plastic totes for easily sliding stored contents from beneath the frames as needed. Eight inch zip ties were used to secure the frames together to make king size. About a dozen of those snugged up with the excess snipped off do the job quite well. These frames are strong and durable, I would be very surprised if they didn't last many, many years. However, the main reason we purchased these was for the recessed legs and rounded corners, as we had our fill of scraped shins and stubbed toes from using traditional metal bed frames. Because that was such a common malady, we took the extra step of protecting the square legs with 1 1/4" PVC pipe cut to size for each leg and covered that with slightly longer foam pipe insulation. Overkill that wasn't necessary as the legs are so recessed that one has to intentionally make contact with them. Ten months of no stubbed toes is bliss! :) Also, we haven't experienced any noise issues mentioned by a couple of others. We would not hesitate to recommend these to anyone and have long since established the practice of doing just that with friends, co-workers and even total strangers. Bottom line: We are extremely pleased with our choice of purchasing these and we're confident that you will be, too!

Helpful?3U48H3QF8VHZ15466523545
Mar 28, 2021
Lynn J
5 out of 5 stars review

Verified Purchase

STURDY FRAME

Super easy to set up, extremely sturdy!

Helpful?3U48H3QF8VHZ15466523545
Oct 25, 2024
George
5 out of 5 stars review

Verified Purchase

Great bed

Rock solid. Stable. No noise. Love it.

Helpful?3U48H3QF8VHZ15466523545
Nov 29, 2022
Mark
5 out of 5 stars review

Verified Purchase

Queen platform

Exactly what we expected. Assembled in seconds

Helpful?3U48H3QF8VHZ15466523545
Jul 27, 2021
Artgal
5 out of 5 stars review

Verified Purchase

Easy to Assemble

Very sturdy frame, quite heavy actually

Helpful?3U48H3QF8VHZ15466523545