Great machine--but, as the support rep told me after we spent an hour trying to replicate the manual's procedure for descaling, the manual is wrong. She said Cuisinart knew about this and shared with me how one REALLY is supposed to go about descaling. Would have been a whole lot better if the manual were correct or if a note explaining why it's incorrect had been placed on the web site.

I bought this coffee pot as a Christmas present less than a year ago, and I have had two coffee pots under the warranty malfunction on me. This coffee and theory was the perfect solution for my family member. The coffee pot side works fine like a standard coffee pot, however, the Nespresso side and Keurig side have had repeated issues. Luckily, I got the warranty, but even with me receiving an additional coffee pot the Nespresso side was unable to last more than about three months each. I used namebrand Nespresso pods, did the proper maintenance and cleaning, and maybe made one coffee a day on the Nespresso side of this coffee, pot, and both times, the espresso side would build up with pressure, stop, brewing, midway, and would create a huge mess. For the coffee pot to be this expensive, I expected it to last at least a year, not to mention needing two replacements within less than a year. If the issue would’ve only happened with my first coffee pot, it could’ve just been a manufacture issue, but for it to happen on both coffee pots, it leads me to question the quality. I hope they are able to work on their coffee pot, and not everyone has it experience, but I am very disappointed and regret this purchase.

Bought the machine in DEC 2024 and it has worked well enough up until now. The Nespresso part of the machine fails to provide coffee. Standard Nespresso capsule installed but the machine will not exert sufficient amount of pressure to puncture the capsule.

Great features, much louder when brewing than we expected

Love this coffee maker and hot chocolate maker and latte maker!

Really nice lots of options, pretty much everything you need.

Great coffeemaker. Coffee is hot when made and the pod feature is perfect for just a cup

Love having it all in one spot. It satisfies our every craving!

Awesome coffee maker, it’s good for everyday and excellent for company

So far this is a great machine! Can do so many different coffees so well worth the money.