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Member ratings & reviews for
Select Surfaces Caramel Laminate Flooring
4.4 out of 5 stars
stars176 ratings131 reviews
  1. 5 stars75% (132)
  2. 4 stars8% (14)
  3. 3 stars6% (10)
  4. 2 stars5% (8)
  5. 1 star7% (12)

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Showing 121-130 of 131 reviews
Sep 2, 2018
Jw
3 out of 5 stars review

Select Surfaces Caramel Laminate Flooring

My son remodeled my bedroom by gutting everything, the plaster walls and ceiling, woodwork and old beat up hardwood floors. Foam insulated the exterior walls and ceiling, installed plasterboard, painted the ceiling and walls and installed the Select Surfaces Caramel Flooring, finished up with the trim molding kit. He also used pre-fab. baseboards and door framing, which totally matched the color of the flooring. This is wonderful flooring, soft to bare feet, blends with the different woods, easy to care for. This remodeling process was a long time getting done because of his work hours. The floor has been down for a year now, no problems. I just got a new bedroom set and an adjustable bed frame and memory foam mattress, and just moved into my new room last week. I feel like I'm in a new house, although this house was built in 1949. I have started stockpiling this flooring for the living room, hallway and 2nd bedroom. Thank you for selling such a wonderful product. All of the other colors are really nice too, but I decided to stay on the lighter side because my house is older and smaller than the newer ones.

Helpful?31W4O6YBO6DH15437807496
reply from Supplier Response

Hello, Thank you for your thorough review. We are happy to hear you are satisfied with the Caramel laminate flooring. Please feel free to post some photos of the finished result on our website selectsurfaces.ca. Thank you, Select Surfaces

May 8, 2018
Notareviewer
1 out of 5 stars review

Worst product I've ever used

I started laying this flooring a week ago. Bought it over the course of a few months. 1 box here, 1 box there. Stored it flat on the floor of my basement to acclimate. I'm 7 boxes into the install and I've found 15 boards that aren't warped. Awful product. Too bad it's cut now or I'd return the entire lot.

Helpful?31W4O6YBO6DH15437807496
reply from Select Surfaces

Hello, We are sorry to hear you encountered issues with our product. What you are describing is highly unusual, the planks should not be warped. As this flooring is thicker than most on the market, it can be more difficult to click. This is not due to warping, but is due to the planks being less flexible than thinner laminates. When installing this laminate, it is important to lift the center of the plank before clicking. Our installation guides and videos, available at www.selectsurfaces.ca, provide additional installation tips. Please contact our tech support team at techsupport@selectsurfaces.ca or 1-855-250-8167 so they can further assist you. Thank you, Select Surfaces

Sep 20, 2017
Ohana
2 out of 5 stars review

Decent Flooring But Hard to install

I laid this flooring in a 20X20 foot room. Looks good but it tends to show traffic and dust more than I like. The floor is well engineered but that is sometimes the problem. The tolerances are so close that if there are any aberrations in the floor, such as unevenness between boards in the sub-floor or slight rises then fitting the planks together is quite difficult. It is not the simple slide and click as shown on installation videos. You can muscle the boards together but it takes two people to do so. If you want to remove a board you need to pull the entire line since you can lift the boards but you cannot slide them apart until all the boards are free. You will definitely need a laminate tapping block in order to set the boards together else the boards will be slightly off and the problem will grow as you keep adding lines. You will also need a table saw for ripping and a router or circle saw to cut around round parts, such as 4 inch pipes holding up the ceiling. A chop saw (miter saw) is also very helpful.

Helpful?31W4O6YBO6DH15437807496
Apr 21, 2018
Mhall761
5 out of 5 stars review

This is great flooring and easy to install

Helpful?31W4O6YBO6DH15437807496
reply from Select Surfaces

Hello, Thank you for your review! We woud love to see some photos of the finished result on our website selectsurfaces.ca. Thank you, Select Surfaces

Nov 23, 2019
Tonia
1 out of 5 stars review

Looks awful

After 8 months it looks awful, at the seams it looks like it is peeling

Helpful?31W4O6YBO6DH15437807496
reply from Supplier Response

Hello Tonia, Laminate flooring that is peeling at the seams is related to water or liquid damage. It’s important to wipe up spills as soon as they occur. Additionally, we do not recommend using a weight mop as this could flood your floor and damage the edges of the laminate. For further assistance, please contact us at techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Jan 26, 2019
Vikki
5 out of 5 stars review

Great Product

I've installed over 2,000 sq ft of this flooring looks great, easy to clean and shows very little dust or traffic trail.

Helpful?31W4O6YBO6DH15437807496
reply from Supplier Response

Hello Vikki, Thank you for posting a review. We would love to see how the Caramel turned out in your home. Please feel free to share some photos on our website selectsurfaces.ca/gallery.Thank you, Select Surfaces

Jan 27, 2021
Bob b
5 out of 5 stars review

Stands up to outside weather

This leftover piece was used on the ground outside to put firewood for over a year. Rain and wet ground did not hurt it.

Helpful?31W4O6YBO6DH15437807496
Jul 27, 2020
Cam
5 out of 5 stars review

Beautiful!

We are thrilled with this flooring. The grain, thickness, and color are absolutely stunning. Easy to install.

Helpful?31W4O6YBO6DH15437807496
reply from Supplier Response

Hello Cam. It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces.

Mar 8, 2020
AMerlin
1 out of 5 stars review

Undependable locking system

From my experience, I don't expect any of these compressed cardboard/fiberboard locking materials to be consistently reliable. Even some of the marketing photos of the product seem to display inconsistent gaps.

Helpful?31W4O6YBO6DH15437807496
Nov 14, 2018
Mamie
3 out of 5 stars review

Love,love this flooring!!

This flooring looks beautiful, but hard to put down.

Helpful?31W4O6YBO6DH15437807496
reply from Supplier Response

Hello Mamie, Thank you for your review. We are sorry to hear about your experience installing our flooring. As this is a thicker flooring than most on the market, it can be a bit more difficult to click because it isn’t as flexible as thinner laminates. We always recommend watching the installation video and reading the installation guide on our website selectsurfaces.ca for helpful tips when installing. If you have any questions, please don't hesitate to reach out to us at techsupport@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces