Hello there, we apologize for the negative experience and appreciate your feedback. We hope to have the opportunity to serve you better in the future. ~Tanisha

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Love at frost sight! ❄️ So glad to hear you're enjoying the spacious design and Craft Ice feature of your new LG fridge, Lizzy! The perfect blend of convenience and style really makes it a standout choice. If you ever have questions or need help in the future, we're always happy to help on social media @LGUSSupport! 😊 *Joseph

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRMDS3006D) model. It’s awesome to hear how much you’re loving the black stainless steel — that finish is designed to resist smudges and reduce the constant wiping that traditional stainless often needs. And the spacious interior paired with two ice makers really takes convenience to another level, especially for busy households or anyone who loves staying well‑stocked on ice. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there! Thank you for sharing this with you. We want you to be able to enjoy your LG refrigerator because it's the heart of your kitchen for breezing through your daily tasks! We recommend checking if the power cord is fully plugged in and adjusting the temperature settings. You can check out more information here: t.ly/Ns56k. We would love to look into your icemaker further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it together with you! ^Joslyn

Hey there Bill! Nothing beats having 2 drawers and different types of ice from your LG refrigerator so you can have a great experience. Feel free to reach out to us on social media at @LGUSSupport if you ever need help with your fridge, and we'll be here for you! *Josh