Hi there, We're responding to the issues and concerns regarding repair or waiting for replacement parts. We're concerned about the tremendous loss and inconvenience of this issue. Due to a high volume of customers in need of parts and service technicians. We're working tirelessly to serve every valued customer in a timely manner, with all of our available resources. Thank you for the patience it has taken to bear with us. ~Tanisha

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Hi there. We're delighted to hear that you're loving your LG LRMDS3006S refrigerator! Your satisfaction is important to us, and we're here to ensure you continue to enjoy your appliance. If you ever have any questions or need assistance, please don't hesitate to reach out to us on Facebook or Twitter at @LGUSSupport, or call our customer service line at (800) 243-0000. Thank you for choosing LG, and we're here to support you!

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane