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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 751-760 of 977 reviews
Sep 26, 2022
Reviewer name: Jmp35950
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

No ice

[This review was collected as part of a promotion.] Had this a year and they have replaced the ice maker but it still doesn't make ice.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Aug 23, 2021
Reviewer name: Mimi222
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ice maker and freezer did not work

[This review was collected as part of a promotion.] Upset that ice maker and freezer did not work. LG could not fix the problem.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 18, 2023
Reviewer name: calsop24
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent features

[This review was collected as part of a promotion.] Craft Ice is wonderful and middle drawer is great for cheeses and lunchmeats

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 1, 2023
Reviewer name: Buford66
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features except for the craft ice maker

Bought the refrigerator less than a year craft ice maker quit working. Had it replaced. Now it has quit working again.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

Hello there, we regret this experience that you've mentioned. We'd like to take another look into what is causing the issue with your craft ice maker. Please contact directly with the serial number and a good phone number. ~Tanisha

Aug 1, 2021
Reviewer name: Bella01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I bought it almost a year ago and it's been running great

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 2, 2023
Reviewer name: Kuwaite82
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Overall Great Refrigerator

I’m happy with this for the most part. Purchased 2 months ago and the ice maker stopped working. Waiting for a repair.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social.

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Mar 29, 2021
Reviewer name: Robert8888
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesomesauce

[This review was collected as part of a promotion.] Looks great, feels great. We're getting married yall.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 8, 2021
Reviewer name: Alivahid
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

High price!!!

[This review was collected as part of a promotion.] I think the price is so high and after 6 months I had to change the compressor.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 20, 2022
Reviewer name: limmery
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

we have had this fridge for only 2 years and already had to change compressor 3 times. takes long to make ice

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We hate to hear this and will be happy to pass your feedback along.^Sandy

Feb 9, 2023
Reviewer name: SWGies
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

refridge

We have had to repairman out twice so far in less than 1 year both time it took weeks to get it fixed

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly