We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

We deeply regret the negative experience you've encountered. However, At times our staff might be overwhelmed with requests and volume making it hard for us to keep up. Please reach out to us on social media using the handle @LGUSSupport with the serial number and a good phone number. We appreciate the patience it has taken you to bear with us. ~Tanisha

Hello. We appreciate you sharing your rating and feedback regarding your LG Refrigerator, model LRMVC2306S. We recognize your shared experience with the performance and noise level of your craft ice maker. To help support the consistent operation of your ice maker, we recommend checking that the freezer temperature remains set at or below 0 degrees Fahrenheit (-18 degrees Celsius) to ensure proper ice formation and harvesting cycles. Additionally, verifying that your water supply line pressure is stable and checking that the water filter is replaced every six months can prevent internal pressure buildup that may contribute to operating noises. For further diagnostic support and step-by-step checks, please feel free to review our help library guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOooz4qknFB61i-P3o-pPjKHH9WU4LjYWLWsljaLB8xwdDGUnt4jg. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Agnut. Thanks for reaching out. Hopefully you were able to get your icemaker to work. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We hate to hear this and will be happy to pass your feedback along.^Sandy

We're glad to hear your issues have been resolved. Should you need support in the future, please be aware you can contact us via chat or phone support. The details of these support options can be found here: https://www.lg.com/us/support/contact. Additionally, you can contact us via social media on Facebook (@LGUSA) or on Twitter (@LGUSSupport). Don't hesitate to send us a direct message on Twitter or a private message on Facebook. ^Chris