Hey there. Thank you for leaving a review in regard to your 30 cu. ft. Smart Refrigerator with Craft Ice™. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony

Hello, Ryan. We appreciate you sharing your thoughts with your LG Refrigerator, model LRMDS3006S. We are dedicated to ensuring our appliances provide the high-quality performance and reliability you expect. To help keep your unit operating at its absolute best, we recommend verifying that there is adequate clearance space around the sides and back of the refrigerator for proper air circulation and ensuring the doors are sealing completely. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG refrigerator icemaker. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.

Hi there, We're responding to the issues and concerns regarding repair or waiting for replacement parts. We're concerned about the tremendous loss and inconvenience of this issue. Due to a high volume of customers in need of parts and service technicians. We're working tirelessly to serve every valued customer in a timely manner, with all of our available resources. Thank you for the patience it has taken to bear with us. ~Tanisha