Hi. We appreciate you sharing your experience with your LG LRMDS3006S Refrigerator. We want you to feel confident in the performance of your unit, and your feedback helps us see what’s been happening on your end. When the craft ice maker stops producing ice, confirming that the freezer temperature is set within the recommended range, ensuring the ice bin is fully seated, and running a reset on the craft ice maker can help restore operation while a technician evaluates the internal components. You can also review additional ice‑maker guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi. Thank you for taking the time to share your review about your LG Refrigerator, model LRMDS3006S. We hear your thoughts regarding the performance of your ice system and your experience maintaining its components, and we always strive to ensure our kitchen appliances deliver the reliable, premium operation your household expects from our brand. To help optimize your ice assembly and ensure the specialty ice mechanisms cycle smoothly, we recommend checking that your refrigerator is completely level from front to back and side to side, as an uneven unit can interfere with the internal ice leveling sensors and water filling trays. It is also beneficial to verify that the home water line supply valve is opened fully to ensure adequate water pressure, which prevents partial freezes and ice harvest errors. For comprehensive, step-by-step guidance on resolving ice-making operational concerns, please review our official support resources here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 and https://www.google.com/search?q=lg+craft+ice+maker+not+working&rlz=1C1ONGR_enUS1177US1177&oq=LG+ICraft+ice+maker+n&gs_lcrp=EgZjaHJvbWUqCQgBEAAYDRiABDIGCAAQRRg5MgkIARAAGA0YgAQyCQgCEAAYDRiABDIJCAMQABgNGIAEMgkIBBAAGA0YgAQyCQgFEAAYDRiABDIJCAYQABgNGIAEMgkIBxAAGA0YgAQyCQgIEAAYDRiABDIJCAkQABgNGIAE0gEINjkxMWowajeoAgCwAgA&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:eb012752,vid:zT0RRMr_6IQ,st:0. We want to help ensure your kitchen setup operates perfectly for your family. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Anette. We appreciate you sharing your experience and review for your LG Refrigerator, model LRMDS3006S. We always strive to deliver exceptional reliability, innovative features, and long-term durability across all of our cooling appliances, and we want you to enjoy every amenity your unit has to offer. To help ensure your ice maker is set up for optimal production once the service is complete, we recommend verifying that the main home water supply valve is fully turned on, checking that the water pressure is adequate, and ensuring that the freezer compartment is set to the recommended temperature of 0 degrees Fahrenheit or lower. For a detailed, step-by-step walkthrough on optimizing ice production, please visit our official troubleshooting guide here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your experience with your LG LRMDS3006S Refrigerator, and we understand how needing multiple repairs on a newer unit can take away from the overall ownership experience. We want you to feel confident in your refrigerator’s long‑term performance, and we’re here to help you move forward. When a unit requires repeated service within a few years, checking that the condenser area is clear, the doors are sealing properly, and the airflow inside the compartments is unobstructed can help support consistent cooling and reduce strain on key components. If you’d like us to review your repair history or explore additional options with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hello. We appreciate you sharing your feedback with your LG LRMDS3006D Refrigerator. We want to help ensure your ice production stays consistent and performs the way you expect. Reviewing the ice maker’s placement, confirming the freezer temperature is set between 0–5°F, and checking for proper water flow can help support steady ice output. For future reference, you can look over additional ice‑maker guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOooiU9Z_OADzEbXZ-ra8wlA2Hl691y_zyAAOyqD_O1FssZt_sziy We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you sharing your review on your LRMDS3006S LG Refrigerator. We recognize your experience with the service and operating condition of your unit. To help ensure proper cooling performance, try checking that the temperature controls are set appropriately and ensure the power cord is securely plugged in while keeping the condenser coils clean and free of dust. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Merce. Thank you for sharing what’s happening with your LG Refrigerator. We understand how important proper cooling and food preservation are, and needing a condenser replacement after about a year is something we want to take a closer look at to better understand what’s affecting your unit’s performance. To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling and preservation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James

Greetings! We appreciate your valuable feedback. It brings us great joy to learn that you are satisfied with your LG Craft Ice Refrigerator, and we are eagerly anticipating that you will continue to enjoy it for many more years. Please keep us updated, and make sure to watch our informative LG video tutorial on troubleshooting the craft ice issue: http://spr.ly/6423RWpwv. If you need any assistance, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. Kindly include your contact details as well as the model and serial numbers of your unit. Our team is dedicated to resolving any concerns you may have. ~Rita