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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 251-260 of 952 reviews
Oct 31, 2022
Tdkendel
1 out of 5 stars review

Verified Purchase

Not happy with this model.

We purchased this refrigerator in 2020. So far, it’s has had two major repairs. Completely cover by LG which we are thankful for but it has been extremely exhausting. The refrigerator was down for two weeks and we lost a lot of food. Still waiting on the reimbursement. Overall I am not happy with the unit I’ve changed the air filters and it still smells. The kids do like the craft ice! But so far this unit has been a headache. Dents easily and hard to keep clean. Would not recommend this unit but do like the LG Brand. I have a washer and dryer that is amazing.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 12, 2023
Love my new kitchen
4 out of 5 stars review

Verified Purchase

Many good features

[This review was collected as part of a promotion.] Purchased the refrigerator last month and am generally pleased with it. There were two issues that prohibited me from rating it five stars: 1. Connecting to Wi Fi to register for ThinQ was a disaster. The instructions were not clear. Finally a phone call to technical support solved the issue, simply 2. Dispensed water is not cold after the first four ounces.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 20, 2023
Roy Wolff
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought our first LG refrigerator and it went bad after 4 years. Bought another during covid. Now the new one went out. Having the extended warranty service replaced the compressor yesterday. Hopefully it won't conk out again. We also bought the LG dish washer, and have had trouble with it getting hot and melting a compasiter

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hello Roy, please send us a private message on our socials, @LGUSSupport, with your part number. We'd like to look into this for you and ensure Life's Good in your home! ~Tegan

Oct 15, 2022
Anna1093
3 out of 5 stars review

Verified Purchase

Like it EXCEPT for the Craft Ice Maker

I was so excited to get this fridge. No problems at first...but then the Craft Ice Maker kept freezing up. I had to empty my fridge and unplug it so the ice maker would thaw out. I thought that would solve my problem. But it just froze up again! It was working for a while then the ice balls froze in the tray before they were dispensed into the bin. Water kept pouring into the tray and over spilled into the bin. This is what I got. I am not able to use the Craft Ice maker anymore. What a waste of money. Should have bought a different fridge.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Aug 31, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

Not a good start

Refrigerator delivered in Feb 2023. August 2023, freezer stopped working and a new compressor had to be replaced. This doesn't sound like I'm going to have good luck with this refrigerator. Very disappointing overall. Lost food and had a mess since the ice melted and came out through the dispenser on door.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6428PLm4Y `Tanisha

Nov 25, 2023
Greek Chef
4 out of 5 stars review

Verified Purchase

Good Fridge

[This review was collected as part of a promotion.] Wanted to love this fridge but it’s just good. Great features. Lots of space inside. But have had both ice makers replaced. The door ice make me, twice. The main computer board replaced. And the compressor replaced. Thank God I got the extended warranty.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 16, 2022
Bridson
4 out of 5 stars review

Verified Purchase

Good features

[This review was collected as part of a promotion.] Crushed ice and craft ice dispenser work well, and we like the drawer. Not enough storage in the doors. Not enough TALL storage anywhere. Even though the device is Wi-Fi enabled, the LG skill for Alexa does not work for the refrigerator.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 28, 2022
MikeL1851
5 out of 5 stars review

Verified Purchase

Plenty of room!

[This review was collected as part of a promotion.] Great refrigerator! Plenty of room! We use the pull-out drawer as additional refrigerator space for butter and cheese. The top part is so big we have a hard time filling it up! The quick access door is very handy for putting things that are used the most often. The two part freezer drawer makes it easy to organize.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 10, 2022
Bprice62
5 out of 5 stars review

Verified Purchase

So far, so good.

We have been using this refrigerator for over two years and not one single problem. The ice maker works great and the extra ice maker with the round golf ball size ice cubes are an extra treat. The features are numerous and really add to the experience. Highly recommend.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 25, 2021
Dizar
5 out of 5 stars review

Verified Purchase

Best refrigerator I have ever owned!

[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago and am so very happy with my purchase. I love the features, such as the door allowing quick access to items frequently used, drawer that can be used as either a refrigerator or freezer compartment, etc. The ice crusher is much better than those I have experienced on other refrigerators and the slim line of the main ice maker makes for more shelf room in the main part of the refrigerator. Lots of space and versatility in how you may want to organize stored items. Can use refrigerator magnets, also. I love my refrigerator!

Review from lg.com
Helpful?52F0G52AMVYB15437472828