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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™

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Showing 251-260 of 967 reviews
Feb 2, 2022
Squirrly
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] This refrigerator has all the features I have been dreaming of. It has wide adjustable shelves, spacious drawers, door inside a door, party ice, metered water, and a drawer that the temperature can be adjusted to fit either the refrigerator or the freezer. I also love having a drawer inside the freezer. Great for little hands.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 31, 2021
Anonymous
1 out of 5 stars review

Verified Purchase

Service guy is coming again

[This review was collected as part of a promotion.] We ordered this product in October and it was delivered the week of Christmas. Today (03.31.21) a service tech is coming out for the 5th time to attempt at repairing the freezer. Again. I’m so frustrated. I wish I wouldn’t have purchased this!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 20, 2021
21Sue
5 out of 5 stars review

Verified Purchase

Excellent Layout

[This review was collected as part of a promotion.] I appreciate the new layout. Very usable space that I can see items in fridge. Previously items could be pushed back out of sight in fridge and buried in freezer. Just waiting on replacement parts as I purchased a floor model.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 1, 2021
Anonymous
4 out of 5 stars review

Verified Purchase

Cautiously optimistic

[This review was collected as part of a promotion.] We’ve had this fridge for a little over a month and are cautiously optimistic it will meet our expectations. Thus far we discovered the craft ice maker was installed without screws and the indoor ice maker had to have the motor replaced. In both instances the LG service technicians were outstanding.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 10, 2022
Bprice62
5 out of 5 stars review

Verified Purchase

So far, so good.

We have been using this refrigerator for over two years and not one single problem. The ice maker works great and the extra ice maker with the round golf ball size ice cubes are an extra treat. The features are numerous and really add to the experience. Highly recommend.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 7, 2022
DonaldW
5 out of 5 stars review

Verified Purchase

Great features and love the multi-purpose drawer!

[This review was collected as part of a promotion.] We are so happy with this refrigerator! Everything is so well thought out and there is just SO much storage. Our previous 'fridge was a similar size but always felt over-crowded. This one feels bigger and more open because of the shelving options well designed separators. And the door-in-door holds so much! We store most of our wine and adult beverages there and we use the multi-purpose drawer for meats and cheeses. The ice maker works fine for us and it is fun having the craft ice option.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 4, 2023
Patrick FL
4 out of 5 stars review

Verified Purchase

I recently had a service call on my refrigerator my compressor failed took took a few days or parts to come, The repair man was very knowledgeable and did a good job they fix the refrigerator and said he had to reset program, now my lower icemaker is not working. I’m not sure if he may have missed something in the programming or somehow turn off my lower icemaker ? Otherwise I love my refrigerator it is great, My son just bought a washer and dryer , and he is also very happy with the LG products !

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 5, 2022
Bonnie723
5 out of 5 stars review

Verified Purchase

Ice, ice and more

[This review was collected as part of a promotion.] Finally received my LG refrigerator and it is great. Very spacious, drawers and shelves for organizing. Love the 2 ice makers. Took about 36 hours to get the initial ice but has been great keeping up with demand.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 19, 2023
BluDoberman
2 out of 5 stars review

Verified Purchase

Great features, but compressor failed

This is a beautiful, large capacity refrigerator with great features. The craft ice and full convert drawer are great features. Unfortunately, shortly after getting this fridge, we noticed water dripping out the ice/water dispenser in the door. Initially we thought an ice cube or two got stuck in the dispense, melted and expelled water down the front of our fridge doors. No, our compressor failed. Both fridge and freezer were not cooling. Items in freezer were thawed and fridge items were just below room temperature. LG came out and replaced the compressor under warranty, but we lost a ton of food (as this is a 30 cu ft unit).

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We want to thank you for taking the time to communicate with us about your experience with your LG refrigerator. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Oct 16, 2021
2wsxcde3
1 out of 5 stars review

Verified Purchase

Lousy door ice maker

[This review was collected as part of a promotion.] We were not told that the door ice maker is not able to supply the normal amount of ice it should. And you cannot replace the craft ice maker with a normal ice maker because it is done at the factory. Very poor chose by whomever was responsible for the design. We have to buy bagged ice.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane