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Customer reviews for Samsung 7.5 cu. ft. Electric Dyer with Reversible Door for
Samsung 7.5 cu. ft. Electric Dyer with Reversible Door
4.5 out of 5 stars
stars
479 ratings462 reviews
  1. 5 stars78% (375)
  2. 4 stars10% (49)
  3. 3 stars3% (12)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 221-230 of 462 reviews
Feb 7, 2023
Lauren
1 out of 5 stars review

Not worth purchasing & terrible customer service

I purchased this dryer 8 months ago and it stopped working mid cycle. It now won't turn on and Samsung's warranty is with a third party, who wants me (115 pound 5.5 gal) to unstack it before they come. Absolute worst customer service and quite frankly; product.

Review from Samsung US
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reply from Samsung Care

Hi Lauren, We would love to have your Samsung dryer working to your expectations once again. I have shared a Samsung link, which also includes a video that you can follow before attempting to unstack the home appliance. Samsung dryer will not turn on or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/ I have also shared this model's user manual. Please turn to page 45 for additional steps if needed. https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145447321 to help our team pull up your information. Leo

Aug 18, 2020
Anonymous
5 out of 5 stars review

Super silent

[This review was collected as part of a promotion.] I love my new Samsung Dryer, it's amazing how this appliance has made my life so much easier. I love the wrinkle free cycle it really helps a lot since the clothes come out super wrinkled free. I love the fact that I can dry my Comforters with just one cycle and they come out super dry. I'm super excited, happy and in loved with my new Samsung Dryer. I also love that is super silent that some times I forgot that it's on.

Review from The Insiders
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Jun 9, 2024
Kasey
4 out of 5 stars review

Needed service within the 1st 100 days.

[This review was collected as part of a promotion.] I love all the features on my dryer. I did have to have it serviced within the first 100 days, one of the relays was stuck in the open position on the motherboard. The dryer would act like it was going to start but wouldn't fully start, it's just it kick started and did nothing. It worked a few times after unplugging and plugging back in before we were able to have a Samsung tech come out. Honestly very easy process, tech was great and got us taking care of. This is why it's a 4 star rating vs 5 star. No one wants to file a warranty claim after dropping cash like this on appliances. Zero hassle claim which was nice. Everything thing was covered under the first year warranty.

Review from Samsung US
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Feb 11, 2021
Eric
1 out of 5 stars review

Do not order from Samsung’s website!

i ordered my washer and dryer on december 26th. they told me it would be delivered on january 20th which i accepted. a on january 19th the said they needed to reschedule delivery for the 22nd. then on the 21st they said they would deliver it on the 27th. on the 26th i got a call saying they could not longer send me the washer and dryer that i already paid for! i then had to talk to three useless samsung representatives who did absolutely nothing for me. i finally talked to one nice lady who finally got my order through and got me a delivery date for february 11th. now today as i am waiting for my delivery to be dropped off at my house i get a call saying i need to schedule my delivery! if you do want to order one of their washers or dryers don't not order it from their website.

Review from Samsung US
Helpful?6IJBFDEIVJDU15431319841
reply from Samsung Care

I can understand your disappointment with the situation and value your feedback greatly. If you have any other hiccups, chat with us at the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142959472

Nov 13, 2020
BarNone
5 out of 5 stars review

Very Quiet dryer.

[This review was collected as part of a promotion.] My old Maytag dryer started making noises and so I decide to replace it with a Samsung this time. The dryer works well, has a lot of nice features - especially wrinkle prevent - so that I don't have to empty the dryer immediately when it finishes the cycle. However, the sole problem I encountered and would critique was that the lint screen is tough to clean because it is hard to get your fingers in the location to remove the lint.

Review from Samsung US
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Jan 22, 2023
LaundryQueen
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. I have enjoyed the multiple settings as well as times within those settings. It runs quietly and now that I’ve had time to learn, everything comes out dry. Plus I have learned to enjoy it “singing” to me when it finishes the cycle.

Review from Samsung US
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Jul 17, 2021
mkker
1 out of 5 stars review

Ridiculously loud operating tunes

this is the most annoying dryer ever. every adjustment is accompanied by loud sounds. the worst is the laundry done sound. that song is easily 30 seconds long. there is no option to turn it off or lower the volume. it's pure torture. i'm also not happy how it dries. laundry get's bundled up (sheets) and part of it may still be moist, thought it stopped and sensed all is dry. i also don't like that if you changed your mind about an option, like you wanted wrinkle prevent and forgot to push that button, you have to turn the unit off and then on again and turn the dial to the program you want, first. but particularly the sound makes me think twice to ever buy samsung again. what were they thinking?

Review from Samsung US
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reply from Samsung Care

This is great feedback to approve off on and I can see where you are coming from. Unfortunately, this model can't adjust the volume, but we will build off this feedback. If you notice the clothes are still not coming out dry. You can use these tips in the link below to help with that concern. Thanks again for the detailed review. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01000999/

Jun 28, 2022
BearRun1926
5 out of 5 stars review

Excellent features and superior design

[This review was collected as part of a promotion.] Two months ago I needed to replace my washer and dryer set, I live in a small high-rise condo in the city, so I needed units that would fit in the available space in my place. However, I didn’t want sacrifice capacity, features or performance by getting a compact dryer. The Samsung dryer turned out to be the perfect choice, it’s 7.5 cubic feet capacity and design provide full size power in a compact stackable footprint. It has loads of pre-programmed settings and features that make it simple to use and tailor to your needs. The dryer runs super quietly and efficiently, making doing laundry a pleasure. I would definitely recommend.

Review from Samsung US
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Jul 8, 2025
StillNotDry
4 out of 5 stars review

Disappointing Performance on Bulky Items

[This review was collected as part of a promotion.] Review of Samsung Dryer: It took three full drying cycles to fully dry a comforter, and two full cycles to dry a standard blanket. For larger or heavier items, the dryer doesn’t seem powerful or efficient enough to handle the load in a single cycle.

Review from Samsung US
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Aug 18, 2020
ChristopheA
5 out of 5 stars review

Bigger and Better

[This review was collected as part of a promotion.] Seems to work just fine, no complaints from me. Large capacity - much larger than the last dryer we had, and seems to dry clothes quick enough. I like the variety of setting options, pretty intuitive as it shows how long each option will run, how high the heat will be, etc with the LED lights on the panel. Much wider range of options than previous dryers I've dealt with.

Review from The Insiders
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