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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 751-760 of 795 reviews
Apr 7, 2021
Reviewer name: Cheryl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent mattress

Very happy with my purchase very comfortable

Helpful?70GQ544Y4G6E15430514025
Oct 30, 2020
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

Helpful?70GQ544Y4G6E15430514025
Apr 12, 2024
Reviewer name: Dave B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E15430514025
Aug 16, 2020
Reviewer name: Gloria D
3 out of 5 stars
3 out of 5 stars review

Love love this

I would buy this mattress over again, very satisfied.

Helpful?70GQ544Y4G6E15430514025
Jul 16, 2019
Reviewer name: stephanieg
5 out of 5 stars
5 out of 5 stars review

Best Mattress we've ever had

We now have 5 of these mattresses in our household. Firm and supportive yet soft on pressure points.

Helpful?70GQ544Y4G6E15430514025
Sep 27, 2022
Reviewer name: Josh
1 out of 5 stars
1 out of 5 stars review

Don't do it

Used it for like 2 weeks. Back hurts every morning. Swapped to my old mattress and no issues. They won't take it back so I threw it away.

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi Josh. Thank you for taking the time to share your experience. We're sorry to hear that the SleepToGo mattress was not the right fit and apologize that the return process did not go smoothly.For future reference, we would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674. They are able to address any questions or concerns you may have, assist with returns within the return window, and file warranty claims as needed.Most importantly, though, we're glad to hear that you are now sleeping comfortably. Best, The Serta Team

Aug 26, 2020
Reviewer name: Enjoy
3 out of 5 stars
3 out of 5 stars review

A bit firm

So I was hoping for a 7/10 but this is a 5/10 on softness. A bit firm for my liking but so cheap you can still save by buying another foam top.

Helpful?70GQ544Y4G6E15430514025
Jun 6, 2023
Reviewer name: Edna G
5 out of 5 stars
5 out of 5 stars review

Matrix

Good Register my mattix Trying to register my matrix any thing else we may. Need please let me know

Review from Serta
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Mar 30, 2021
Reviewer name: DL77
3 out of 5 stars
3 out of 5 stars review

Great

Mattress is firm as advertised. Which is why I bought it, very comfortable, great value for the price.

Helpful?70GQ544Y4G6E15430514025
Oct 26, 2021
Reviewer name: Sandiflylady
3 out of 5 stars
3 out of 5 stars review

I bought this mattress about 4 months ago as. Is still too firm. I’m wondering if we can buy a mattress topper that is less firm.

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.