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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 721-730 of 795 reviews
Mar 27, 2020
Reviewer name: vim8
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us!

Too soft!

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hello Vim8, all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 2, 2018
Reviewer name: sara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

item is damaged.

item is damaged.

Helpful?70GQ544Y4G6E15430514025
Jun 16, 2020
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Comfortable

Granddaughter loves it!

Helpful?70GQ544Y4G6E15430514025
May 30, 2021
Reviewer name: Vegaj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sleep

Very comfortable!

Helpful?70GQ544Y4G6E15430514025
Jul 23, 2021
Reviewer name: Kelly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not great information online

Too firm

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hello Kelly, thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

May 31, 2021
Reviewer name: JC
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

GREAT

GREAT PRICE

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Mar 29, 2021
Reviewer name: BLEST40
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

NEW BED

I LOVE MY NEW BED

Helpful?70GQ544Y4G6E15430514025
Sep 25, 2018
Reviewer name: Ask
3 out of 5 stars
3 out of 5 stars review

Top of the LINE!

I've had lots of problems finding a mattress to where when I get up in the morning I feel my back pains. This is the only mattress that I wake up with no back pains! I'm so pleased with my purchase! It's like sleeping on a cloud and for being sold at a low price! Highly recommend.

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Mar 22, 2021
Reviewer name: Cgarr
3 out of 5 stars
3 out of 5 stars review

It only expanded to 10 inches

Help! I bought this mattress Friday and I set it up Friday night. It’s been over 48 hrs and it has only expanded to 10 inches. It’s super comfy and I hate to call Sam’s about it but I did pay for a 12 inch. I’m so torn! I wonder if I have to give it more time..

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Oct 30, 2021
Reviewer name: Sleeper
4 out of 5 stars
4 out of 5 stars review

Not 12 inches

We bought this mattress this month (October 21). We took it out the box as instructed waited 48 hours to see if it would reach the 12 inches, no such luck. Serta put a 10 inch mattress in a 12 inch box either by mistake or on purpose. I would give 5 stars if it was not for this situation. The mattress sleeps good, no more back pain!!!! Now struggling if I should return it!! I feel cheated!!!

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