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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 661-670 of 795 reviews
Jan 18, 2026
Rita J
5 out of 5 stars review

Best firm mattress

Sleep all night. Wonderful

Review from Serta
Helpful?70GQ544Y4G6E15430514025
Jan 17, 2022
Patricia Williams
1 out of 5 stars review

Verified Purchase

Foam mattress

Worse purchase from sams for me

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hello Patricia Williams, thank you for taking the time to leave a review. We are sorry to learn of your experience. Please contact us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Oct 30, 2020
Brenda
3 out of 5 stars review

Verified Purchase

Think if description had indicated soft would have

Softer than I thought but ok

Helpful?70GQ544Y4G6E15430514025
Sep 10, 2021
Jennifer
5 out of 5 stars review

Verified Purchase

Awesome mattress.... Firm but slightly soft.

Awesome mattress.... Firm but slightly soft.

Helpful?70GQ544Y4G6E15430514025
Apr 18, 2021
shahn
1 out of 5 stars review

good for about 6 months

valleys form where you sleep after about six months. was very comfortable before this happened

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi Shahn, we are so sorry to hear that you are not satisfied with your Serta mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 1, 2022
Hahaha
5 out of 5 stars review

Inches

No one want's to expect 12 Inches.. And get less.

Helpful?70GQ544Y4G6E15430514025
Apr 12, 2024
Dave B
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E15430514025
Sep 30, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

Not whst ee expected

If your looking for firm this is for you

Helpful?70GQ544Y4G6E15430514025
Jul 26, 2020
Pat
1 out of 5 stars review

Verified Purchase

Restful Sleep

Was very surprised when I saw the box, however, am very happy with my new Serta Mattress

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hello Pat, thank you for the positive feedback. We are glad to hear that you are happy with the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress. Thank you!

Oct 9, 2017
quina4834
5 out of 5 stars review

A MUST HAVE!!!

I purchased this mattress three months ago. Long story short...it's a MUST have!!!

Helpful?70GQ544Y4G6E15430514025