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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 391-400 of 795 reviews
Aug 11, 2021
jc
1 out of 5 stars review

stay away

I wish I would of believed the reviews, not sure what it is but this mattress is firm yet it sinks half your body. Hard to explain, when we wake up our backs are so sore. I really regret getting rid of our old one for this. Wasted money

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Feb 16, 2022
Serta sleep to go
1 out of 5 stars review

beware worst mattress ever

I bough a queen and a King they are both as hard as a rock, I was expecting something a lot better form Serta and It’s 10” not 12” they both are going back to Sam’s club. What a waist of time having to bring them back to Sam’s.

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi there. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Dec 4, 2021
RN
4 out of 5 stars review

It's not 12 inches

I bought this mattress 20 days ago and installed it 2 days ago. It is very comfortable but I have measured the height several times and it is only 10 1/2 inches thick instead of the advertised 12 inches. I am a retired Quality Manager.

Helpful?70GQ544Y4G6E15430514025
May 12, 2021
s8a2m6s8
3 out of 5 stars review

Serta to go gel

Very comfortable, does get hot/would recommend a serta cool mattress cover. Down side, mattress only expanded to 10” instead of 12” even after a wk & 1/2.

Helpful?70GQ544Y4G6E15430514025
Sep 14, 2020
Ceci
1 out of 5 stars review

Awful

Hard as A Rock. I like firm beds but woah! It smells Awful! Instantly smells of chemicals, whole house smelt awful. Had it unzipped and airing out still didn’t work. Returned!!!! Don’t waste money please.

Helpful?70GQ544Y4G6E15430514025
Feb 21, 2020
Dottie58
5 out of 5 stars review

Verified Purchase

Best bed in a box!

Easy to set up, very comfortable, firm mattress. First time buying a bed in a box but I love it!

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Dec 10, 2018
Carol
5 out of 5 stars review

Verified Purchase

Super comfortable

This was a great purchase! It's firm and provides a very comfortable nights sleep

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Mar 25, 2020
Redeemed Mr V
5 out of 5 stars review

Verified Purchase

Sam's Club delivers, again!

Fast delivery and the mattress is fabulous! One of the best prices on the market, as well.

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Aug 13, 2018
Wallshopper
5 out of 5 stars review

Verified Purchase

Great Bang for the buck!

Nice mattress at a great price.

Helpful?70GQ544Y4G6E15430514025
Dec 25, 2019
SummerG
5 out of 5 stars review

Verified Purchase

Very comfortable

Good quality, arrived before estimated arrival date.

Helpful?70GQ544Y4G6E15430514025