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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 171-180 of 795 reviews
Mar 5, 2019
Reviewer name: Fritzzy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

CR was right

This was a top rated mattress in a consumer reports study and it was one of the least expensive mattresses rated. Sam's club offerred it at the CR magazine price and so I bought it. It is a excellent mattress at way less the cost of most of the others rated.

Helpful?70GQ544Y4G6E15430514025
Feb 26, 2020
Reviewer name: Schelling
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like it!

This is a GREAT mattress! Can't believe the price. We are are 8 nights in and having some adjustment to the firm nature of this mattress coming from our saggy old mattress, but otherwise it is great. We had it shipped and it came earlier than it said. Getting it upstairs by myself was a haul, but unpackaging was easy! We let it lay in our bonus room for 4 days even though it seemed to expand almost immediately. I bought a 'cool' mattress pad for it becuase I was nervous about it being hot and actually ended up adding a blanket to our bed to stay warm. Heat was my biggest hesitation to going memory foam and that is not an issue.

Helpful?70GQ544Y4G6E15430514025
Mar 5, 2019
Reviewer name: thunderbirdbob
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very firm. Only 10” rather than 12”.

I purchased this mattress solely because of the rating it received from consumer reports (and the reasonable price). It is advertised as a 12” mattress, but mine is barely 10” after two weeks. I’m a side sleeper and it was way too firm for me, so I purchased a 3” memory foam topper. So far, after only two nights, It is much better, but I will reserve final evaluation for a month or so.

Helpful?70GQ544Y4G6E15430514025
Apr 9, 2021
Reviewer name: Mtorres
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy It Strongly Recommend

I was very indecisive on getting this mattress and I took a leap of faith. I can say it was well worth it and one of the best decisions I made. I originally planned on buying it for my teenage daughter, and I wanted to try it out first. So this mattress was comfortable, soft foam, & great quality. Its a bit on the firm side, but I am used to a Foam mattress and have had one for years. So I am okay with these type of mattress. the shipping arrived on time and it came in a compressed plastic wrap. I did allow roughly 20-30 minutes before I tried to sit on it. I allowed about 2 hours before actually laying on it to sleep.

Helpful?70GQ544Y4G6E15430514025
Jan 8, 2019
Reviewer name: Antlers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent mattress for the money

We were looking for a mattress and did a lot of research and used CR. This was one of the top 25 in CR. Ordered online (queen). Mattress was shipped out same day. It arrived two days later. Was in a large box that weighed 70+ lbs. I noticed the box had a sticker on it that stated "serta e-commerce queen"? and no packing list on box or inside.....so before I decided to remove from shrink wrap I called the 1-800# for Sams/Serta. No one really new if this was the mattress I ordered so Sam's re-ordered another one and had this one picked up from my doorstep next day. All went well with second order. 2nd mattress arrived in a couple of days but this one also had queen e-commerce sticker on it along with no packing slip. I decided to open this one up and see what happened. It "inflated quickly and reached 12 inches within an hour. No chemical smell either. We woke up next morning without lower back pain. Been great ever since. We don't wake up hot either but we also keep our bedroom at 65-67 degrees! Would highly recommend this mattress for those with lower back issues. The mattress is not rock hard but not soft either. If you are looking for a plush soft mattress this is not a good choice. You can't go wrong either with Sam's customer service. They were awesome! Only negative/suggestion is Sams/Serta get the "e-commerce queen" thing figured out or make sure there is a packing slip attached to box or inside....... so they can eliminate unnecessary shipping/return costs to a minimum.

Helpful?70GQ544Y4G6E15430514025
Dec 23, 2021
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent mattress

Probably the best mattress I've ever slept on. I have been wanting to try a modern memory foam mattress for awhile. It is the exact feel I was hoping it would be; firm but with a slight softness. A very nice mattress for the money. Highly recommend.

Helpful?70GQ544Y4G6E15430514025
Jan 27, 2019
Reviewer name: BrendaK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen Bed in a box

I’ve had this for two weeks and I wish I ordered it sooner, I’m finally sleeping and feeling rested for the first time in 3 years. I bought a more expensive mattress 3 years ago and it was an expensive mistake. I would recommend this mattress to everyone. And it was delivered to my home.

Helpful?70GQ544Y4G6E15430514025
Aug 18, 2023
Reviewer name: MB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta gel memory foam mattress

This mattress is very comfortable. We bought the same one a few years ago, and it is still as comfortable as the first day we used it. We needed another for a guest room, so decided to purchase the same brand/style, since we have been so pleased with the first one. It was shipped in a tall box that had the mattress rolled inside, so it was relatively easy to move to the room. The mattress expanded to its full size over the next day or so.

Helpful?70GQ544Y4G6E15430514025
Mar 5, 2020
Reviewer name: Annick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support, great price!

My husband and I were shopping for a new bed. After several stops and finding prices to be so high at other stores, we stopped in at Sam's and on an impulse went to check out their beds. My husband immediately loved the supported feel of this bed. I was used to our Sealy Posturepedic Pillow Top that we'd had for 12 years. The price of this bed was too good to pass up. I figured at worst, it would be a guest bed! Well fast forward a month and we've both had the best sleep we've had in years. The support on this bed is awesome. We are both in our mid 40's and we've started to have small aches and pains - NOT with this bed! It is not too firm and not too soft. Our Sealy mattress cost us well over 1200.00 12 years ago! Set up was a breeze. We opened it at 6:00 am and slept on it that night at 10:30pm and it was fully expanded. No smell, no issues!

Helpful?70GQ544Y4G6E15430514025
Nov 23, 2021
Reviewer name: L3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress... bought 3 so far

We've literally purchased THREE of these mattresses for our home; our bed, our vacation home, and our guest bedroom as it's the most comfortable mattress we've ever owned. My husband can literally get up in the middle of the night and I don't feel a thing... the beauty of a foam mattress. Great quality and recommend to everyone we know.

Helpful?70GQ544Y4G6E15430514025