Probably the best mattress I've ever slept on. I have been wanting to try a modern memory foam mattress for awhile. It is the exact feel I was hoping it would be; firm but with a slight softness. A very nice mattress for the money. Highly recommend.

My husband and I had purchased a Sleep Number bed, but was never pleased with it. We purchased the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress and love it. It is so much more comfortable than the Sleep number bed and way more economical.

This mattress is a great buy. Don't waste your time at a mattress specialty store and get fooled by the pricing. This is a reasonable price but great quality memory foam mattress. I already had this same mattress in a guest room and bought another for the other room after the good experience with the first. Make sure you pay attention to the thickness as this comes in a couple different "heights".

We were looking for a mattress and did a lot of research and used CR. This was one of the top 25 in CR. Ordered online (queen). Mattress was shipped out same day. It arrived two days later. Was in a large box that weighed 70+ lbs. I noticed the box had a sticker on it that stated "serta e-commerce queen"? and no packing list on box or inside.....so before I decided to remove from shrink wrap I called the 1-800# for Sams/Serta. No one really new if this was the mattress I ordered so Sam's re-ordered another one and had this one picked up from my doorstep next day. All went well with second order. 2nd mattress arrived in a couple of days but this one also had queen e-commerce sticker on it along with no packing slip. I decided to open this one up and see what happened. It "inflated quickly and reached 12 inches within an hour. No chemical smell either. We woke up next morning without lower back pain. Been great ever since. We don't wake up hot either but we also keep our bedroom at 65-67 degrees! Would highly recommend this mattress for those with lower back issues. The mattress is not rock hard but not soft either. If you are looking for a plush soft mattress this is not a good choice. You can't go wrong either with Sam's customer service. They were awesome! Only negative/suggestion is Sams/Serta get the "e-commerce queen" thing figured out or make sure there is a packing slip attached to box or inside....... so they can eliminate unnecessary shipping/return costs to a minimum.

I bought this mattress for my guest room. It is firm, but it's a softer firm than a standard mattress. It is quite comfortable to sleep on. The mattress never expanded to 12 inches, but that has not impacted my review of this product. I would buy this mattress again!

Seems like a quality product. A little stiffer than I'd like, but everybody else in my family says it's perfect. I guess that's better than too soft. There's no topper or other remedy for that problem. Took awhile to get here because of backorders. But it came in good condition. Try to get it on sale if you can wait. But a hundred dollars here or there is not a big deal for something you'll be sleeping on every night.

This mattress is very comfortable. We bought the same one a few years ago, and it is still as comfortable as the first day we used it. We needed another for a guest room, so decided to purchase the same brand/style, since we have been so pleased with the first one. It was shipped in a tall box that had the mattress rolled inside, so it was relatively easy to move to the room. The mattress expanded to its full size over the next day or so.

We've literally purchased THREE of these mattresses for our home; our bed, our vacation home, and our guest bedroom as it's the most comfortable mattress we've ever owned. My husband can literally get up in the middle of the night and I don't feel a thing... the beauty of a foam mattress. Great quality and recommend to everyone we know.

Not actually 12”, barely 11”... love the mattress but not truly 12”... based on other reviews seems like this is a common complaint.. did i mention that i sent it back and was sent a replacement the same width...11”!! honestly i love the mattress but wish they would have advertised it at true dementions.

Was cautious about buying online. I read the reviews and took a chance. I did have concerns about if i needed to return it which a customer service rep answered. It arrived on time and my only regret is not getting the kg size. Love it! Extremely pleased.