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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 101-110 of 795 reviews
Sep 14, 2020
Reviewer name: Ceci
1 out of 5 stars
1 out of 5 stars review

Awful

Hard as A Rock. I like firm beds but woah! It smells Awful! Instantly smells of chemicals, whole house smelt awful. Had it unzipped and airing out still didn’t work. Returned!!!! Don’t waste money please.

Helpful?70GQ544Y4G6E15430514025
Aug 22, 2021
Reviewer name: CZBDLLC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have bought 3 of these

Very happy with this mattress. I have purchased 2 kings and a queen. All have been perfect. It’s a firm memory foam which I find to be very comfortable to sleep on. Not too squishy like I’ve experienced on other brands.

Helpful?70GQ544Y4G6E15430514025
Feb 4, 2025
Reviewer name: BLS1234
1 out of 5 stars
1 out of 5 stars review

FIBERGLASS

This mattress contains FIBERGLASS. Below they stated they do not but we quickly learned last night that they do. My son, my husband and I woke up all itchy because of it. NOT OKAY

Helpful?70GQ544Y4G6E15430514025
reply from Serta Team

Hi there, we are sorry to hear about your experience with the mattress. For context, the Fire Barrier serves one primary function, to prevent the spread of fire. Two components help to achieve this. A char layer which creates a non-toxic barrier to oxygen and para-aramid fiber which combines strength and thermal protection for the mattress core.In some instances, we’ve elected to use a fire barrier made of para-aramid fiber (i.e. continuous glass filament) in lieu of harmful fire retardant chemicals.This layer does not contain known harmful chemicals and is non-toxic. The fire barrier is intentionally designed to meet US fire safety laws without being seen or felt, but to very much be helpful in the event of a fire. It is typically sewn into the mattress panels, or placed on like a sock around the product, depending on the type of mattress you have.Our best recommendation is to keep the cover on the product as suggested on the tag, and this will help to avoid any damage to the fire barrier. For more assistance, we recommend reaching out to your retailer.

Aug 11, 2021
Reviewer name: jc
1 out of 5 stars
1 out of 5 stars review

stay away

I wish I would of believed the reviews, not sure what it is but this mattress is firm yet it sinks half your body. Hard to explain, when we wake up our backs are so sore. I really regret getting rid of our old one for this. Wasted money

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Oct 8, 2023
Reviewer name: R G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Matress

We were not sure how a matress in a box would be, but have been quite happy with it. We don’t wake each other up when getting up at night and it is very comfortable.

Helpful?70GQ544Y4G6E15430514025
Apr 11, 2026
Reviewer name: Melissa
3 out of 5 stars
3 out of 5 stars review

Affordable not always the best

Save up your money and buy a better mattresses. This is hot especially in summer heat in Texas. I wake up a lot burning up. This is owning it for 3 years and it’s still hot. We are not looking into buying a coil mattress with no memory foam.

Helpful?70GQ544Y4G6E15430514025
Apr 20, 2021
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Great sleep for the obese

I weigh about 450lbs. I usually wake up every 1 1/2-2 hours in my old mattress. Since day one I've slept through the night peacefully waking up only once a night.

Helpful?70GQ544Y4G6E15430514025
Jun 4, 2023
Reviewer name: abstractresi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Mattress

I bought this mattress in a twin 4 years ago. Love it. Slept on it every day. So bought another in queen size. Putting the twin in another room and sleeping on queen size now. Comfortable and opened up nicely both times.

Helpful?70GQ544Y4G6E15430514025
Aug 19, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice bed for the price.

We purchased this mattress for our RV. It is comfortable, not too firm but good support. I sleep well and wake with no backache. Only con would be the foam smell has taken a while to go away. The smell does not bother my husband though.

Helpful?70GQ544Y4G6E15430514025
Aug 26, 2018
Reviewer name: TPham
1 out of 5 stars
1 out of 5 stars review

Bad choice!

I bought this mattress 3 months ago and it's already sagging and soften. My back hurt so bad, I couldn't get up in the morning. I has 10 year warranty but only after 3 months it's sagging and deformed. Don't buy it or you'll be sorry.

Helpful?70GQ544Y4G6E15430514025