I purchased this Samsung range on July 1st, 2024, and just a few months later, the touchscreen completely stopped responding. When I submitted a service ticket, the technician blamed the issue on a single roach allegedly found inside the pad. This is absurd since I have professional pest control in my home and take every precaution. Even if this were true, one insect shouldn’t destroy such an expensive appliance in such a short time. Clearly, this is a design flaw, as I’ve since heard from others with similar issues. Samsung needs to step up and take accountability for selling unreliable products. I’ve been forced to eat out daily because my oven is unusable. Extremely disappointed and will not purchase Samsung appliances again.

there isn't much i don't like about my new "toy", as my husband calls it..lol, but... and to me it is a huge but... i would have thought that the oven would be calibrated at the factory. that would make sense to me... but!!!! my oven is 35 degrees off..i mean..really??!!! and there is no light switch for the oven. there are things that you bake that temperature is critical and every time you open the oven door you loose heat. with such a great (over all) product it seems someone would have caught that in the design process. it might be just me but i think those 2 things should be adjusted - changed or corrected.. however you want to state it. would i buy another one?? i would buy one again but make sure it has an oven light switch...

[This review was collected as part of a promotion.] This stove offers excellent value among high-end models. Its features and settings cater to a variety of cooking styles. The air fryer function has effectively replaced my previous appliance. Additionally, the stove is very easy to clean.

[This review was collected as part of a promotion.] Ive had this about a month now and I seriously feel incredible about it it carries the heat so well stovetop and oven even being able to dehydrate with all that room, hands down the best I've ever had!

[This review was collected as part of a promotion.] We have owned this range for 4 months, and have yet to have a major problem with it. The timer button sensitivity has something to be desired when baking a turkey or something else that is moist, the steam comes in front of the oven control panel and the timer button wont work or shut off properly. Other then that is hasn't had an issues. LOVE the air fry feature. Cooks hamburgers amazingly. It is easy to clean, so it makes it worth using the air fry for messing foods.

[This review was collected as part of a promotion.] I bought this as a replacement during a major remodel of my kitchen. It is not only great looking, but it came with all the new features that I wanted. The air fryer replaced my separate "kitchen top" appliance to give me more space.

[This review was collected as part of a promotion.] Okay, so my last range lasted for almost 20 years, so I decided it was time to upgrade to a new Samsung Smart Freestanding Electric Range. OMG this thing is likely driving a Ferrari after owning a Toyota Yaris all your life! So the NE63A gets all the basic range and stove things right. It heats up quickly and has a timer and accurate oven temps. But it does all the other things so much better in the premium "Ferrari" way. It has the ability to air fry. You know, 'air frying' that thing that all your friends are buying separate kitchen standalone devices to just get crispy french fries. With the NE63A you don't need an extra device, it does it wonderfully as well as the most expensive air fry, and in truth, probably better than most of the competitors out there. You also get a convection stove top, which some people also buy a separate appliance to do. With the NE63A you get them all in one appliances. My favorite party the range is the rapid boil burners. Two of the four burners have this awesome feature that allows you to literally turn up the heat a notch by having a secondary ring to help bring a pot of water to a super quick boil. Man this things really works. It took about 60% less time to bring 4 quart pot of water for pasta to a boil than my old range. Impressive! A quick word of caution though, the extra rings extend to the edges of even a large pot so it can produce alot of heat across the top of the range. Be careful what you leave on the stove top near these burners when using them. I had a yeti cup sitting near the burner and I went to move it and the cup (about 4 inches from the burner) absorbed so much heat that I burnt my hand. It was an impressive ouch, but any ouch all the same. The control panel looks like something that should be on the latest Space X vehicle, so cool with color touch controls. The range is also connected a smart app on your phone. This is probably the only ding on the whole thing. The app works fine and it's great to know when your oven is heated up or if you have burner, as well as look at the timer without having to get up from the couch and look at it. The app itself is okay and a little plain and doesn't quite match up with the awesomeness of the range itself. Bottom line, if you haven't bought a new range in while, this is worth making the investment in as the quality and features offered in the NE63A are really game changing in your kitchen and cooking experience.

[This review was collected as part of a promotion.] I love the air fry feature on this range. I also like the fact that it is linked to my smart phone. It would be nice to have a wider shelf at the top of the range so the salt and pepper that I store up there would have a wider space to rest and not fall behind the range.

[This review was collected as part of a promotion.] We recently replaced a 4 year old range (another brand) that came with purchase of a new patio home. I had been unhappy with it from beginning. The Samsung fits all my needs. I'm happy it has standard self clean in addition to steam clean cycle. I've baked, convection baked, broiled, and used all burners ,and timer so far. I had just about given up baking, but at 71 this range made me believe that I had not lost my knack for baking! Very satisfied. I haven't set it up to use with smart phone, but I'm sure that is a feature many woild love. We are also happy with our Samsung refrigerator, tv, tablets and phone.

[This review was collected as part of a promotion.] Excellent electric range. I especially like the rapid boil feature. ,y only co,plaint is that the display buttons need to be backlit or have some kind of lighting because they are very difficult to see without external light.