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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry
4.5 out of 5 stars
stars
2,155 ratings2,155 reviews
  1. 5 stars74% (1,600)
  2. 4 stars15% (333)
  3. 3 stars3% (75)
  4. 2 stars2% (45)
  5. 1 star5% (102)

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Showing 391-400 of 2,155 reviews
Aug 18, 2025
Reviewer name: Keaton
2 out of 5 stars
2 out of 5 stars review

Smart Things App does not work

Oven works, but the feet do not have protection like our old one did & scratched the heck out of our floor. Supposedly a "smart" oven, but the Smart Things app does not work & and no one in "support" can help, transferred all over & then sitting in limbo over an hour with not response. Wish we had bought a Bosch, or any other brand. Do not buy if you want a smart oven.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Samsung Care

Hi Keaton, It’s clear that you value quality, functionality, and reliability—especially when it comes to smart home products. We're here to support you with helpful information. On many Samsung ranges—and similar models from other brands—the feet or leveling legs are typically made of hard plastic or metal without protective padding. These components are primarily designed for stability and height adjustment, not floor protection. If the range is pushed or slid into place without a protective layer (such as felt pads or a floor mat), the unprotected feet can scratch the flooring, particularly wood, vinyl, or other softer surfaces. This can happen for several reasons: 1. Installation Practices: If the range is pushed instead of carefully lifted or guided with sliders, the feet may damage the floor. 2. Weight of the Appliance: Due to the range’s weight, even minor movements can cause pressure that leaves marks. 3. Type of Flooring: Some floor types are more vulnerable to scratching from hard appliance legs. Regarding the SmartThings app, some functions may not work smoothly if the Wi-Fi signal is weak or the range is installed in an area with poor coverage. If the range cannot detect your home’s Wi-Fi, it won’t be able to connect to any device using the SmartThings app. To help with this, please refer to the link below. It includes step-by-step guidance and additional resources, including the option to set up an appointment if needed: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150422190 to help our team pull up your information. Leo

Jan 18, 2024
Reviewer name: Cooking52
5 out of 5 stars
5 out of 5 stars review

Love the features. . .

[This review was collected as part of a promotion.] Bought this a few months ago and my husband ms I love it - the burners get hot immediately, love the griddle side, absolutely love the air fryer feature of the oven and the convection option. . .love the WiFi capability and timer options

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
May 17, 2021
Reviewer name: joseph117
5 out of 5 stars
5 out of 5 stars review

Loaded with options

[This review was collected as part of a promotion.] Our beautiful new range arrived and was hooked up and we were ready to try it out. It has so many oven setting . We are really excited to try the air fryer setting once we have purchased the pan. There are several oven setting as well and convection oven for baking which we will use at Christmas. This range is equipped with WIFI that allows for oven operation and monitoring. The cook top has several different sized elements and a very hand warming ring. The over all design is sleek and really looks amazing in our kitchen.

Review from The Insiders
Helpful?6KR4SVTZDAIR15429772501
Jul 7, 2023
Reviewer name: Rodnconnie
5 out of 5 stars
5 out of 5 stars review

Most Amazing Range Ever

[This review was collected as part of a promotion.] This is most amazing range! The oven has so many different options for preparing meals, baking bread and even dehydrating snacks. I love the air fryer feature for making meals that are easy and healthy for us. The app on my phone provides awesome recipes and tips as well.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
May 22, 2024
Reviewer name: redsmsformula
5 out of 5 stars
5 out of 5 stars review

Gorgeous range with lots of functionality

[This review was collected as part of a promotion.] I love this range! It's the first range I've ever purchased that I actually needed to read the owner's manual on, but I do really love it. The griddle is one of the things that drew me to this model as well as the extra-large oven which can hold more dishes for large meals. It's gorgeous as well as very useful. I love the air fry option as well.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jul 18, 2024
Reviewer name: mike
3 out of 5 stars
3 out of 5 stars review

Not the best

[This review was collected as part of a promotion.] I purchased this item in March on line without first seeing it in person. The underneath storage drawer is very shall and the range doesn’t seem to be very well made. the stove top seems loosely secured and appears to move and snap back into place when light pressure is applied to it.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from SEA Care

Hi Mike, Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Jun 27, 2022
Reviewer name: Papergirl20051
3 out of 5 stars
3 out of 5 stars review

Easy to use, great features!

[This review was collected as part of a promotion.] I bought this range as a replacement for an LG model and it’s been working great. This has so many features I’m still learning to use. The fast boil is a lifesaver when speeding up cooking but I find that the touch screen often sticks when trying to bake. I have to clear out the numbers before trying again. The timer is also noisy and gets increasingly louder and louder to sound off an alert. Overall, it’s a great oven. Just wish the keypad didn’t stick.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
reply from Customer Care

Hello Papergirl20051, Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with the touch screen and unusual noise from your range. Please know that we value your feedback as this will help us improve the quality of our product. To help you with this, I am providing these links to guide you on the issue. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven. https://www.samsung.com/us/support/troubleshooting/TSG01110126/ How to clean your Samsung oven https://www.samsung.com/us/support/answer/ANS00049011/ Samsung cooktop and range sounds and operational noises https://www.samsung.com/us/support/troubleshooting/TSG01110180/ In case of repair or replacement, you may check the warranty coverage. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: 1144715105 Thank you for choosing Samsung. Have a great day. ^^Ross

May 15, 2025
Reviewer name: mjkimbrough
5 out of 5 stars
5 out of 5 stars review

Convenience I Didn't Have

[This review was collected as part of a promotion.] Everything works like is it supposed to. What I have found that is the best is the option to control it with my phone. Who knew that this was going to be so helpful, and so convenient. I can preset my timer for dinner, heat up the oven on my way home from work, start the cleaning when I am out shopping. Love this new stove.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Jun 16, 2023
Reviewer name: Buon Appetito
5 out of 5 stars
5 out of 5 stars review

Cooking Nirvana

[This review was collected as part of a promotion.] I’ve been using my new stove for a couple weeks now and I’m in love. I’ve cooked ribs in the oven and air fryer, used the big burner to pan sear Chilean sea bass, a couple ribeye steaks, and grilled cheeses. Everything has turned out so amazing. The ribs dripped in the bottom of the stove and using the steam clean and a sponge and my stove looks brand new again. It is everything I was hoping for.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501
Feb 8, 2023
Reviewer name: Neil
5 out of 5 stars
5 out of 5 stars review

Appeared to be the nicest one for price.

[This review was collected as part of a promotion.] I like the quality of the stove and have enjoyed using it. the stove looks great in my kitchen. I have only had it a few weeks with no issues. The registration process was a pain as the serial number was on the bottom rail of the stove. Extremely difficult to capture the serial number. They could have made the registration for warranty easier. I had to go online and download the manual in order to figure out how to set the clock. I did not move to 4 stars as this was related to the customer experience rather than the range itself.

Review from Samsung US
Helpful?6KR4SVTZDAIR15429772501