We appreciate you sharing your observation about the range, JDube. With this range model, you can monitor your cooktop and adjust the time and temperature of your oven from wherever you are with your smartphone via the SmartThings app. You can also conveniently use voice to control your oven, whether it's Alexa, Bixby, or Google. I have shared the manual to learn more about the "Smart control, Voice control, Amazon Alexa and Google Assistant" feature of the oven. Kindly turn to pages 34-35 for further details. User manual: https://downloadcenter.samsung.com/content/UM/202309/20230920160653744/O_01._DG68-01339A-05_IB_FULL_EN.pdf Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146311465, to help our team pull up your information. Have a great day! ^Chrystel

Hello, I know you have spent a lot of time on this already. I am here to help. I have attached a link to a guide for caring for your cooktop (https://bit.ly/3f1obeA). In addition, here is a link to a guide to connect your range with SmartThings (https://bit.ly/3n0Djx5). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144054784 ) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay