Thank you for updating us about the condition of your appliance, Polarbear17. We would love to speak with you about your unit to determine how we can best assist you. If you like to have it replaced or purchase the compatible glass for the range, you may refer to our Samsung Parts Team or the Samsung Parts website: 1. (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST 2. https://www.samsungparts.com/Default.aspx Please feel free to get back to us the soonest via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145161402, to help our team pull up your information. Have a great day. ^Chrystel

Hi There, Everything depends on an effective working control panel. The display on your oven is intended to function correctly. If there seems to be an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ To disable the "Oven Lock" function, please turn to page 28 of the model's user manual: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145678214, to help our team pull up your information. Have a great day! ^Chrystel