Thanks for your review. Because we have strict quality controls, it’s very unusual for a package to leave our plant without the proper amount of product in it. We're confident we can help you with this. It may help to know there is a small gap at the top of the clip, so it’s normal to look like it’s not completely full. Febreze CAR is filled by weight, not volume, to make sure you receive the exact amount listed on the package. If you'd like to talk further about this purchase, we're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 308-3279.