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Member ratings & reviews for
Samsung 22 cu. ft. Counter Depth Side By Side Refrigerator w/ Touch Screen Family Hub
4.3 out of 5 stars
stars147 ratings140 reviews
  1. 5 stars67% (98)
  2. 4 stars14% (21)
  3. 3 stars6% (9)
  4. 2 stars5% (8)
  5. 1 star7% (11)

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Showing 51-60 of 140 reviews
Jun 30, 2020
Mike
3 out of 5 stars review

Great fridge but lacking in apps.

the fridge looks and performs perfectly even with my kids constantly leaving it open. my only complaint is the apps are lacking. it only has the ability to use smart things to connect to other devices and smart view has been depricated. bring more apps!

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
reply from Samsung Cares

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our ever continuing efforts to improve the overall customer experience for everyone! ^Ty

Nov 30, 2022
Annie
5 out of 5 stars review

Functional & Beautiful

[This review was collected as part of a promotion.] Love this refrigerator! The counter depth was just what I was looking for. The hub features are amazing! The stainless steel is absolutely beautiful. Completely changed my kitchen. I had old white appliances and what a difference!

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Aug 8, 2021
pilotchip
2 out of 5 stars review

Looks great, but BAD DESIGN. Please READ.

this fridge is severely lacking both in customizability and function. the ice/water dispenser is a nightmare. pros + looks good + plays music on spotify + very quiet except when depositing ice in bin cons - shelves and bins are not adjustable - small ice maker storage bin - ice dispenser throws small pieces and chips of ice all over the place which fall to the floor and ruin weed floor - water stream is too far from activation pad/button so it requires 2 hands - water dispenser points to the side - no removable water spill tray, water continuously drips down front of freezer - water dispenser drips after deactivating water and pulling away cup - danger! severe injury will result if you put a hand on each door handle and open/close either door.

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Aug 11, 2021
pilotchip
2 out of 5 stars review

Nothing adjustable, horrible water and ice dispens

This fridge is severely lacking both in customizability and function. The ice/water dispenser is a nightmare. PROS + looks good + plays music and displays calendars + very quiet except when depositing ice in bin CONS - shelves and bins are not adjustable - small ice maker storage bin - ice dispenser throws small pieces and chips of ice all over the place which fall to the floor and ruin the wood floor - water stream is too far from activation pad/button so it requires 2 hands to fill cups - water dispenser points to the side - no removable water spill tray, water continuously drips down front of freezer door to floor - water dispenser drips after deactivating water and pulling away cup - danger! severe injury will result if you put a hand on each door handle and open/close either door. Overall, NOT RECOMMENDED. Such a headache simply due to the ice/water dispenser. HOWEVER, if you don't need much ice or water and don't mind non adjustable shelves and bins, then it's not too bad.

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Oct 11, 2020
jerry
1 out of 5 stars review

screen panel frozen/ worst ice maker

the overall look and technology is very cool, but here're 2 major issues really pull down the value. 1. screen panel frozen a couple of times after 2 month using. user can't access any other function from screen panel then the display keep on. 2. in ice maker the ice coming out very slowly not accurate.

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
reply from Samsung Care

I understand your concern and we would be more than happy to assist you. Take a look at the link below for steps regarding your dilemma. ^pat https://www.samsung.com/us/support/troubleshooting/TSG01202605//#refrigerator-panel-will-not-respond

Aug 27, 2020
Patty
4 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Love it but there are a few things that aren't so good... Ice maker works but doesn't produce a lot; there is no reset button so if the touch screen hub freezes you have to unplug/re-plug in. Looks great, love the no handles, and inside camera feature.

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
May 19, 2024
Anonymous
2 out of 5 stars review

This fridge is terrible

We purchased this fridge Sept 2023 and it had cost us so much money in spoiled food. We are unable to keep fresh produce in it because freezes it, cheese goes bad super quick inside. It even freezes my fresh lettuce that I store inside containers. The freezer is the same thing it over freezers food, icicles is always on the drawers and the shelves. The ice maker also doesn't make ice fast enough and sometimes fails to even come out. We have tk detach it from the maker and manually take it out. We have thrown out so much money from frozen berries and lettuce. I have made sure to keep the vents clear I'm the fridge, I've even pulled the fridge out snd vacuumed and cleaned the vents at the back

Review from Samsung Canada
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Jan 25, 2023
Doc Dizzle
4 out of 5 stars review

wow...just wow!

[This review was collected as part of a promotion.] We love the fridge... It's truly amazing. The one disappointment is the freezer is pretty small on the counter depth. We actually bought the standard size and the counter depth but decided to keep the counter depth. This was mostly because the standard size sticks out much further than other refrigerators. Even the counter depth sticks out a bit but not too bad. Unfortunately the freezer is kind of small on this one but everything else is amazing.

Review from Samsung US
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Aug 27, 2020
Cher_e
5 out of 5 stars review

Awesome Fridge

[This review was collected as part of a promotion.] This is the first smart family hub I’ve even seen, this thing is awesome. My husband leaves me notes when he goes to work in the earliest of mornings. It’s heartwarming to wake up to. I would definitely purchase again!!!!

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508
Aug 27, 2020
Dinky
5 out of 5 stars review

Keeps this Busy Single mom on top of things!

[This review was collected as part of a promotion.] I bought this Fridge about 2 months ago and absolutely love it!!! I am a single mom of a 9 year old boy, who is involved in everything. The Family Hub has definetly kept us in check!!! Highly recomend!

Review from Samsung US
Helpful?1I13DJPAR4AQ15427917508